Case Study on Creative Design Services to a Leading Event Company in Dallas

Flatworld Solutions Helped a Big-Ticket Event Company Reduce Overhead By 60%

The Client

The client started as a humble decorating company in 1927 in Dallas. They have changed, evolved, and upgraded their offerings over almost a century. Over the years, their expertise has expanded to include a full range of exhibit construction and management services. They went international in 1988. As of 2020, they have offices in the US, UK, China, and Singapore.

The Requirement

The client was looking for full-time designers to help them offer quality deliverables to their clientele. The designers must be available Monday through Friday, and even on Saturdays, during peak season. The client stressed robust infrastructure, consistent quality, and a 48-hour turnaround.

The Challenges

The client faced problems meeting client demand; they could not provide complete designs for Trade shows. They tried partnering with freelancers as a quick solution, but that came with several challenges in terms of quality, consistency, and coordination. When they met us, they had a backlog of more than three months.

Our Solution

We worked with the client's design team for one month to understand their workflow, design guidelines, and project specifications. Post this, we prepared a Process document and got a sign-off from the client. Based on the document, we hired and trained 16 FTE design resources. The client visited our facilities for two weeks and actively enrolled in the training process, where they introduced the resources to various media to explain the guideline better.

The Business Impact We Delivered

 99% accuracy
 99% adherence to deadlines
 100% data security
 48-hour TAT
 60% reduction in overhead

Qualifications & Skillsets We Leveraged

  • Each designer came from a design and print background
  • They had a minimum of 2+ years of experience
  • They were well-versed in the latest design software
  • We optimally leveraged the required infrastructure
  • We ensure absolute confidentiality and data security
  • We extended the ability to scale up within 90-days of signing the contract
  • We ensured proven business continuity to negate any impact on production

Tools & Software Used for This Project

Adobe InDesign / InCopy / Illustrator & Photoshop

The Final Outcome

We helped the client address business challenges like increased backlogs, substandard deliverables, frequent client escalations, internal conflicts between sales and creative teams, and loss of revenue. Our deliverables came with accuracy and adherence to deadlines. Overall, we helped the client reduce overheads and increase profitability.

Outsource Creative Services to Flatworld Solutions

Businesses that embrace design generate 32% more revenue. Creative designs are not just aesthetically pleasing; they serve as a strategic amplifier for business growth. We help our clients embed quality designs into their marketing approach. Our deft, diligent, and aesthetically pleasing services help effectively turn up the volume of promotional activities, product experience, and customer service. Outsource creative design services to us to save up to 60% on costs.

Contact Us PN1133915


Decide in 24 hours whether outsourcing will work for you.

We respect your privacy. Read our Policy.

Info Email


Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000