In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.
We have over 3500+ team members working remote, all managed within a week. Read more
Security and Business Continuity at Flatworld Solutions
At Flatworld, we are sensitive to customer concerns about technological threats to finance and accounting services security and data privacy. All data sent to us by customers is given due respect as proprietary information and treated with the utmost confidentiality. We sign-off on legally binding Confidentiality and Non-Disclosure Agreements and do not use this information without the prior permission of the concerned customer.
At Flatworld, we ensure that entry into our premises and our various projects areas are restricted. We have installed access control devices and monitoring systems to prevent and detect unauthorized access. You can be assured of total security as your data will be stored on third party 128-bit encrypted servers (FTP server) in the US. Complete security is ensured at three levels. Prevention is the first stage where we ensure the prevention of a security breach. Detection is the next level, in the unlikely event of a security breach. In the third level, we will come up with a quick Response, by providing a recovery and remedial action for the situation.
The use of dual monitors, which increases efficiency and eliminates the use of paper
Workstations secured with Anti-Virus Protection and Back-Up Drive Manager
Maintaining of audit trails of all system activities
No external drives on operators systems
Restricted print permissions
Network and Security
At Flatworld, we’re geared up to meet the demands of today’s complex business environments, which require uninterrupted access to information and advanced applications across extended geographies. We use advanced VPN technology for secure interaction. Strict protocols for security auditing, reporting and monitoring ensures that data is secured at every stage, while backup drive managers secure the workstations. We ensure secure, robust, encrypted data transfer to Customer.
Our network is protected by Cisco® PIX® Firewall and intrusion detection technology. Cisco® Network Assistant provides intuitive, centralized network management and simplifies many common networking activities. It is optimized for wired and wireless LANs. Secured Cisco® Intelligent switches maximize networking efficiency and resilience. They provide flexible, cost-effective switching for optimized business support and enhance user productivity while protecting devices in the network.
Flatworld has a dedicated 1 Mbps line and 1 Mbps backup line for smooth transfer of data. For primary Internet connectivity we have a Marine Fiber Optic Cable from the US to India. For secondary Internet connectivity the server is routed to a fail over satellite link.
Power redundancy is ensured as all systems are backed up with UPS and generators. We manage Internet redundancy with multiple ISPs and stringent SLAs. We also provide business continuity solutions across multiple locations and cities.
We have protocols in place to protect your data using best practices in security and advanced technologies like biometrics and proximity controls that limit access to data on ‘need-to-know’ basis.
Read about Flatworld's commitment to Sarbanes-Oxley compliance. Outsource finance and accounting services to Flatworld Solutions with complete confidence in your data security and privacy.
Contact us to know how we can put our expertise in other domains to work for your business and expand your business horizons!