Natural Language Processing Services

Comprehensive Natural Language Processing Services

Innovate your approach to data with our Natural Language Processing Services. Understand industry-specific jargon, contextual nuances, and enhance conversational intelligence.

Unstructured text data-from customer feedback to digital communications-remains untapped due to its complex nature. As a top-tier Natural Language Processing Services company, we are experts in transforming unstructured text data into valuable insights. Leveraging the power of Artificial Intelligence and Machine Learning, our robust NLP platform interprets multiple languages, industry-specific jargon, and contextual nuances swiftly and accurately. Offering cutting-edge Natural Language Processing Solutions, the team is dedicated to helping businesses navigate the complex world of data interpretation with ease and precision.

Our Natural Language Processing (NLP) as a Service is not only cost-effective but also ensures faster delivery, saving you on development costs. We, as your NLP service provider, respect confidentiality and adhere to a strict NDA policy. Technical benefits extend into powering applications, IoT devices, digital assistants, and bots, enhancing their ability to interact and understand human language. They not only drastically improve your data processing approach but also foster personalized and engaging customer interactions.

For businesses looking to Outsource Natural Language Processing Services, our NLP platform is designed to power processes and offer a personalized, efficient approach to customer service. Contact us today for unmatched NLP support and take the first step towards capitalizing on Natural Language Processing.

Case Study

  • Case Study on RPA Services to an Electronics Solution Provider
  • Leading Electronics Solution Provider Streamlines Inventory Management with Flatworld's RPA Services

    Our client, a global leader in electronics solutions, aimed to streamline its inventory management process. We implemented UiPath, creating a robot to process and update inventory codes within its ERP system. This streamlined the client’s dispatch process and enabled us to deploy over 50 robots across their business, significantly accelerating their robotic process automation initiatives.

    Read More
  • Case Study on Healthcare Back-office Service Provider to Broaden Its Services
  • UK Healthcare Back-office Service Provider Broadens Services with Flatworld's RPA Solution

    Our client, a leading healthcare service provider in the UK, needed to improve processes, reduce costs, and expand their services. Flatworld's team devised a systematic RPA plan that automated over 850 financial processes. Consequently, the client managed to deliver a new robot in 8 weeks, down from 16 weeks, making the project cost-effective.

    Read More
  • Testimonials

    Clients Speak


    We have been engaged with Flatworld Solutions, Inc. worldwide for several months. Flatworld Solutions has always been very responsive to all requests and eager to learn our processes and standards. We believe that this partnership brings value to both companies and that value will only grow as the relationship evolves.

    Operations Engineering Manager,
    Manufacturing company in US

    Experience Transformation with Our Proficient Natural Language Processing Services

    We offer tailored NLP solutions to enhance decision-making, improve customer experiences and operational safety, and drive business growth. Our services are designed to extract valuable insights from unstructured data and automate tasks, leveraging the power of AI and Machine Learning.

    1. Machine Learning Services

      Machine Learning Services

      Our services in this domain are designed to provide automated decision-making, improved customer experiences, and valuable data insights. We utilize supervised, unsupervised, and reinforcement learning techniques to achieve these outcomes.

    2. Fraud Analytics Services

      Fraud Analytics Services

      We use advanced machine-learning algorithms to offer services that detect anomalous patterns, predict fraudulent activities, and analyze social networks. These services are crucial in enhancing operational safety and building customer trust.

    3. Artificial Intelligence (AI) Services

      Artificial Intelligence (AI) Services

      Our comprehensive range of AI services includes Natural Language Processing, Computer Vision, and Speech Recognition. These services are designed to improve customer service, automate tasks, and extract valuable insights from unstructured data.

    Innovative and Global Natural Language Processing Services

    • Offshore Natural Language Processing Services

      We provide technically advanced offshore NLP services, leveraging AI to understand, interpret, and generate human language. This enables businesses globally to automate processes, extract insights from data, and enhance customer experiences.

    • Overseas Natural Language Processing Services

      We offer robust algorithms for semantic understanding, text classification, and sentiment analysis. This allows international clients to better comprehend their data and make informed decisions.

    • Remote Natural Language Processing Services

      Our remote NLP services specialize in machine translation, speech recognition, and information extraction using innovative technology. This allows clients to access our services from anywhere, boosting their operational efficiency and data analytics capabilities.

    • Online Natural Language Processing Services

      We provide online NLP services with features like real-time text analysis, entity recognition, and language detection. These services, accessible through cloud-based platforms, can drastically improve content management and user interaction, regardless of the client's location.

    Propel Your Business Forward with Our NLP Consulting Services

    Discover the transformative potential of data with our advanced Natural Language Processing (NLP) Consulting Services. Harness the power of AI technologies to decode unstructured data, enhance customer interactions, and make data-driven decisions. Our expertise in Sentiment Analysis, Text Classification, and more, coupled with advanced algorithms and models, ensures a competitive edge for your business. Make the smart choice; leverage our seamless, efficient NLP integration for your operational framework today.

    Process Flow for Natural Language Processing Services

    Natural Language Processing (NLP) encompasses a wide range of processes that facilitate human-computer interaction. Our expert team employs various methods and techniques to ensure accurate and efficient NLP services.


    01. Speech-to-Text Conversion

    Our services begin with the translation of human speech into written text. This process allows us to capture spoken language in a format that can be analyzed and manipulated. We apply advanced algorithms to navigate the complexities and nuances of speech, ensuring a precise transcription.


    02. Part-of-Speech Tagging and Categorization

    Following the conversion of speech to text, our team applies part-of-speech tagging. This step involves categorizing words into their respective grammatical categories such as nouns, verbs, adjectives, etc. This semantic analysis, also known as word sense disambiguation, is essential for understanding the contextual meaning of words and sentences.


    03. Named Entity Recognition

    Our NLP services also include the process of Named Entity Recognition (NER). In this step, we identify and classify named entities within the text into predefined categories such as person names, organizations, locations, and more. Coreference resolution, another critical part of this stage, helps in associating multiple references to the same entity.


    04. Sentiment Analysis

    The final step in our process is sentiment analysis. Here, we utilize natural language understanding and deep learning models to detect sentiments and emotions in the text. This allows us to gauge the overall tone of the conversation - whether it's positive, negative, or neutral - and provide insights into the emotional state of the speaker.

    Software We Leverage

      Python NLTK  SpaCy  Gensim TensorFlow IBM Watson

    Enhance Business Intelligence with Advanced Natural Language Processing Technologies

    Tap into the power of Natural Language Processing (NLP) to unlock valuable insights from your data. Our NLP services provide comprehensive solutions that can transform unstructured text into structured data, enabling you to make informed business decisions.

    1. Named Entity Recognition

      Named Entity Recognition

      Scan the text to identify key entities and categorize them into predefined classes. This service helps to understand the main themes and subjects of your documents.

    2. Text Classification

      Text Classification

      Analyze text and map it to predefined tags or categories. This service is essential for organizing your data, making it more accessible and easily interpretable.

    3. Text Similarity

      Text Similarity

      Evaluate the similarity between different texts to identify duplicates and ensure content originality. This service can significantly optimize the process of data comparison.

    4. Question Answering

      Question Answering

      Develop systems capable of answering questions in natural language, enhancing customer interaction and business efficiency.

    5. Relationship Extraction

      Relationship Extraction

      Identify and categorize relationships between named entities in your text. This service can contribute to creating knowledge graphs and understanding connections in your data.

    6. Sentiment Analysis

      Sentiment Analysis

      Analyze data to determine whether the sentiment is positive, negative, or neutral. This service provides valuable insights into customer attitudes and opinions.

    7. Machine Translation (MT)

      Machine Translation (MT)

      Translate text from one language to another, enabling businesses to communicate effectively with a global audience.

    8. Data Labeling

      Data Labeling

      Annotate text data with relevant labels to train machine learning models. This service is crucial for supervised learning tasks, ensuring accurate pattern recognition.

    9. Semantic Search

      Semantic Search

      Improve search results by understanding the searcher's intent and the contextual meaning of terms. This service increases the relevance and accuracy of search results, enhancing user experience.

    Industries We Contribute To

    At our company, we provide advanced Natural Language Processing (NLP) services. Our AI-powered solutions understand, interpret, manipulate, and generate human language in a valuable way. We focus on enabling machines to understand and respond to text data, thereby enhancing your business systems' performance.

    1. E-commerce


      In the e-commerce industry, our NLP services provide sentiment analysis, customer service automation, and personalized recommendations. We help online retailers analyze customer feedback to gain insights into their products and services, automate customer service interactions, and offer personalized product recommendations based on user behavior.

    2. Healthcare


      Our NLP solutions in healthcare involve medical transcription services, patient data analysis, and clinical trial research. We help health institutions extract structured information from unstructured medical records, analyze patient data for predictive analysis, and accelerate clinical research by extracting relevant information.

    3. Insurance


      We provide NLP services for the insurance industry such as policy interpretation, claim processing, and fraud detection. Our solutions automatically interpret complex policy documents, streamline claim processing by extracting information from claim documents, and detect fraudulent claims by analyzing patterns in claim data.

    4. Retail


      For the retail industry, we offer sentiment analysis, product categorization, and personalized marketing. Our NLP solutions analyze customer feedback to gauge sentiment, categorize products using product descriptions, and deliver personalized marketing messages based on customer behavior.

    5. Aviation


      In aviation, we provide services such as customer feedback analysis, safety report analysis, and flight data interpretation. Our Natual Language Processing platform evaluates customer reviews to elevate our services, gleaning insights from safety documents to bolster safety protocols, and decipher intricate flight details for anticipatory maintenance.

    6. Finance


      Our NLP solutions in finance include financial news analysis, risk assessment, and customer service automation. We analyze financial news to predict market trends, assess risk by analyzing financial reports, and automate customer service interactions.

    7. Marketing & Advertising

      Marketing & Advertising

      We offer sentiment analysis, market research, and ad content optimization for the marketing and advertising industry. We analyze social media sentiment to gauge brand perception, conduct market research by analyzing online content, and optimize ad content by analyzing successful ad campaigns.

    8. Game & Entertainment

      Game & Entertainment

      For the gaming and entertainment industry, we provide user feedback analysis, content recommendation, and script analysis. Our NLP services can analyze user feedback for game development, recommend content based on user preferences, and analyze scripts for content development.

    9. Supply Chain & Logistics

      Supply Chain & Logistics

      Our NLP solutions in supply chain and logistics include demand forecasting, incident report analysis, and automation of customer interactions. We can forecast demand by analyzing market trends, analyze incident reports to improve safety measures, and automate customer interactions for improved customer service.

    Discover the Benefits of Our Natural Language Processing Services for Your Business Growth

    • Automating Processes

      NLP drastically reduces the manual work involved in understanding and processing large volumes of text data. It automates key information extraction, content summarization, and even customer interactions, freeing your team to tackle more complex tasks.

    • Intelligent Chatbots

      With NLP, chatbots can effectively interpret and respond to customer queries, offering personalized service. They can comprehend the context, sentiment, and user intent, ensuring a more human-like conversation.

    • Call Center Excellence

      NLP can be utilized to monitor and analyze call center interactions, identifying common customer complaints, assessing customer sentiment, and evaluating agent performance, thereby improving customer service and call center efficiency.

    • Informed Business Decisions

      NLP is a powerful tool in gathering and interpreting vast textual data from various channels. It turns unstructured data from customer feedback, social media engagements, and emails into actionable insights. These insights inform decision-making processes, leading to improved product offerings, service quality, and customer contentment.

    • Customer Understanding

      NLP aids businesses in deciphering customer behaviors and sentiments, revealing patterns and trends in customer interactions. With this understanding, businesses can tailor their products, services, and marketing campaigns to meet the unique needs and preferences of their customers.

    • Cost Efficiency

      With NLP, businesses can significantly trim down their operational costs. It achieves this by automating repetitive tasks, enhancing customer service quality, and providing insightful data for strategic planning. Ultimately, NLP drives operational efficiency, contributing to the overall profitability of the business.

    Additional Services You Can Benefit From

    Business Analytics Services

    Our service involves the use of intelligent algorithms and machine learning techniques to interpret complex datasets into actionable insights.

    Business Intelligence Services

    We combine various techniques such as data mining, data visualization, and infrastructure to convert raw data into meaningful information.

    Data Science Consulting Services

    We utilize predictive modeling, statistical analysis, and machine learning algorithms to extract valuable insights from vast volumes of data.

    Data Engineering Services

    We offer the design, construction, and management of data transformation and transportation processes, ensuring high data quality, availability, and security.

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    Seamlessly Integrate NLP into Your Business with Our Expert Services

    Outsourcing NLP services to us is a strategic move towards enhancing your business's digital capabilities. Our comprehensive suite of services, such as Text Classification, Named Entity Recognition, Sentiment Analysis, Text Summarization, Language Translation, and even Chatbot Services, add value to your operations.

    Our expertise in data science and machine learning, coupled with our ISO-certified quality assurance and stringent data security measures, make us a reliable partner for your NLP needs. We provide not just services but also consultation in understanding how NLP can be integrated into your unique business context.

    By outsourcing NLP services to us, you gain access to our global talent network and our years of experience in handling complex NLP projects. Whether you're looking to integrate NLP capabilities into your apps, bots, or IoT devices or develop a next-generation digital assistant, our team of experts is here to help.

    So, let's partner together to leverage the power of NLP and drive your business towards a technologically advanced future.

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    Flatworld Solutions

    116 Village Blvd, Suite 200, Princeton, NJ 08540


    Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

    KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

    Frequently Asked Questions (FAQs)

    What are the advantages of utilizing Natural Language Processing (NLP)?

    Integrating NLP into your systems can significantly improve data analysis, customer service, and decision making by interpreting human language, predicting outcomes, and providing solutions based on data.

    What's the cost associated with NLP implementation?

    The cost of NLP varies based on the complexity of the implementation, the chosen service provider, and the specific requirements of the business.

    Why should I incorporate NLP in my business operations?

    By using NLP, your business can better understand and respond to customer needs, improve efficiency by automating tasks, and gain insights from large volumes of unstructured data.

    Can you provide some instances of Natural Language Processing?

    Examples of NLP include spam detection in emails, voice recognition systems like Siri or Alexa, language translation apps, and sentiment analysis in social media monitoring.

    Is Text Mining the same as Natural Language Processing?

    While they both deal with text data, NLP is not the same as text mining. NLP interprets human language to make it understandable by machines, while text mining is the process of deriving meaningful information from that text.

    What difficulties might one face while working with NLP?

    Challenges in NLP include understanding context, interpreting nuances and sarcasm, recognizing speech, and managing different languages, dialects, and accents.

    Can you elaborate on your team's expertise in delivering NLP solutions?

    Our team possesses extensive experience in implementing NLP solutions, having successfully completed numerous complex projects that enhance data analysis, customer engagement, and business decision-making processes.

    What services can I expect from an NLP services company?

    An NLP services company provides a range of solutions including sentiment analysis, text extraction, speech recognition, and language translation, leveraging advanced techniques to help businesses extract insights from unstructured data and improve customer interactions.