Flatworld Helped a Healthcare Back-office Service Provider to Broaden Its Services

Case Study on Healthcare Back-office Service Provider to Broaden Its Services

The Client

The client is one of the leading providers of healthcare services based in the United Kingdom. They have the required skills and expertise to provide high-quality corporate services to the healthcare industry clients. They also help clients with a series of other back-office support services such as finance and accounting, employment services, innovation and technology services, etc.

Client's Requirement

The client was looking for a reliable and cost-effective RPA service providing company that could help them with improving processes, reducing costs, driving quality, and broadening their services.

Business Challenges

Our team of data scientists at Flatworld Solutions had to face a few challenges while executing the robotic process automation services for the client. Some of the major challenges we faced with:

  1. The client wanted our team to start the RPA project as soon as possible as they were already running behind schedule.
  2. They were looking to hire a highly skilled and experienced team who could handle all robotic process automation requirements.

Our Solution

Considering the client's requirements and challenges, our team at FWS devised a streamlined and systematic plan for the client. Our team was able to provide clients with an RPA process robot which would help them reduce the manpower requirement and save crucial time that could be invested in other core activities.

The client would carry out over 850 different financial processes comprising of cash flow, reconciliations, debt collection, invoice payment, etc. With the help of our services, the client is now able to automate most of these processes with ease. The robot can achieve this feat in a time of fewer than 5 hours.

The Results

The client was highly impressed to see the functioning of their processes and the amount of time they saved with each transaction. The client can now deliver a new robot within a time of just 8 weeks down from 16 weeks at the start of the project. The client was not only delighted to see the project results but also the cost-effectiveness of the entire project.

Outsource RPA Services to Flatworld Solutions

Flatworld Solutions has been a pioneer in providing the best quality RPA services and a plethora of other data science services to global clients. We have some of the most experienced and skilled data scientists who can cater to all your requirements with ease. We leverage the latest tools and technologies while delivering top-notch services to clients.

If you are looking for a reliable and cost-effective RPA solutions provider, then look no further. Get in touch with us today!

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