Outsource Legal Intake Services

Legal Intake Services

Answer, categorize, and prioritize your intake opportunities as quickly as possible by choosing our legal intake services at prices starting at $10/hour

Are you a legal practice looking for a 24-hour answering service provided by an intake and triage center that can handle the innumerable chats, calls, and website submissions you receive every day? Are you looking to partner with a reliable and experienced provider of legal intake services that can answer, categorize, and prioritize all your intake opportunities as quickly and accurately as possible? Are you looking to outsource your legal intake services so that you can focus more on the cases that drive the growth of your business? If so, you can benefit significantly from our legal intake solutions.

Flatworld Solutions (FWS) is a leading legal intake service provider and has helped several attorneys and practices grow their businesses and be successful in the competitive marketplace. We provide high-quality legal intake solutions that are customized to your exact needs and requirements. Irrespective of your budget or requirements, we are confident that we can provide you with the best legal intake services that can help you drive business growth. Our legal intake professionals will use custom scripts based on your input and will serve as an effective and seamless extension of your in-house intake team.

Our Legal Intake Services

Flatworld Solutions is a leading legal intake company and has over 20 years of experience in providing the highest quality legal intake services. Our legal intake solutions include -

  1. 24/7 Answering Services

    24/7 Answering Services

    Irrespective of whether your practice handles criminal law or personal injury, potential clients may call at any time. With our round-the-clock legal intake services, you can be assured that there will always be a live operator whenever your clients call you. Our expert legal intake professionals will also always collect and record all the information you need. Our legal intake services are customizable. Our representatives will use scripts that you design and gather all the relevant data to help you move ahead with your business. With our legal intake solutions, you can be sure that all the right information is always collected.

  2. Scalable Services

    Scalable Services

    We have a professionally run legal intake center that is more than capable of handling all your call and chat volume, irrespective of whether you are receiving sporadic calls through the night or simultaneous inquiries from several potential clients. Our legal intake professionals are unlike receptionists who can handle only one call at a time - they are excellent at multitasking and dealing with every caller so that you never lose a lead.

  3. High-quality Reporting Services

    High-quality Reporting Services

    Our legal intake representatives will record all the call and other data you receive and will deliver the data to you in the format of your choice - whether by web-based databases or in email communication. Our goal is to capture every potential opportunity and deliver the data that you need to capitalize on the opportunity. With our legal aid intake reporting services, we eliminate the need for further data entry, which enables you to move quickly on all your leads.

Other Services You Can Benefit From

Why Outsource Legal Intake Services to Flatworld Solutions?

Flatworld Solutions provides comprehensive legal intake services that are designed to help our clients make the most out of every opportunity. Some other reasons to work with us include -

  • Cost-effective Pricing

    We provide our legal intake services at highly competitive rates, which ensures that you get the maximum return on your investment.

  • High-quality Services

    We are an ISO 9001:2015-certified firm and this certification stands as a testament to our commitment to providing only the highest quality legal intake services.

  • Multiple Legal Intake Software Supported

    Our team is highly proficient in using a wide range of software to capture every call and lead and deliver high-quality legal intake reports.

  • Data Security

    Being a leading legal intake services providing company, we take the security of your call and other data extremely seriously. We are also ISO/IEC 27001:2022 certified.

  • Tools and Technologies

    Our legal intake solutions are provided by leveraging the latest and best legal intake tools and technologies.

  • Quick Turnaround Time

    We are a highly dependable and responsible firm and will always deliver our legal intake services on time, every time.

  • Expert Team

    Our legal intake team is comprised of highly experienced accounting professionals with first-hand knowledge of how to deal with potential clients.

Client Success Story

FWS Provided Paralegal Services to NY-Based Firm

Flatworld Provided Paralegal Services to a US-based Insurance Firm

Flatworld designed and delivered a range of paralegal services for a NY-based law firm, helping them manage their workload better.

Read more

Outsource Legal Intake Services to Flatworld Solutions

Flatworld Solutions is a top legal intake service provider and also provides a comprehensive range of other legal process outsourcing services to a diverse and global clientele. We have been in the business of legal process outsourcing for over 20 years and are abreast of all the latest developments and best practices in the industry. We will always place your needs first and thoroughly understand your requirements in detail to provide you with just the right services you need.

If you are looking for accurate and affordable legal intake services, get in touch with us today!

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Legal Intake Services FAQs

  • What is legal intake?

    A legal firm is pretty much the same as any business. They take in prospective clients and provide evaluation and legal services if the client needs one.

  • How Important is legal intake for law firms?

    Legal intake is necessary to find clients that need legal support or full-fledged services like legal representation. This enables the firm to sustain business and grow its clientele.

  • What is a legal intake specialist?

    A legal intake specialist is a person responsible for steering prospecting clients in the direction of the representing law firm so they can be offered services after evaluating the claim details.