Legal Answering Services

Missed client calls mean missed business opportunities and a significant loss of revenue. We ensure that that never happens to you! From capturing your clients' unique requirements to passing on the information to your team, we do everything to help you attract, win, and retain more clients. By answering each legal customer service request with patience, we ensure that your clients feel cared for and valued always.

At Flatworld Solutions, we offer expert legal answering services to make sure you never miss a client call We work as an extension of your team and provide your clients flexible yet timely care and assistance they need for all legal matters. The experienced and extensively trained legal support executives in our team skillfully handle the incoming call flow and respond to requests, queries, and legal emergencies quickly and efficiently.

Our Legal Answering Solutions

As a professional legal call answering service providing company, we offer a range of proactive services to keep you and your legal firm fully covered. Our services include -

Legal Phone Answering Services

Our live operators ensure a real human presence over the phone as well as on the web chat. They work with scripts approved by you and make sure to send all the details right away to you so that you can connect with your prospective clients at your earliest convenience.
New Business Lead Capture

We offer you the easiest way to grow your business. Through integrated data management, prompt inbound call support, and timely outbound follow-ups, we deliver exceptional customer service and can help your law firm achieve improved visibility and business profitability.
Organized Appointment Setting

We understand how important your clients are to you. That's why we strive to take complete care of them. From screening your potential clients to patching their calls with you, scheduling appointments, and sending reminders, we do everything to maximize your firm's scope of service.

Other Services You Can Benefit From

Why is Flatworld Solutions the Preferred Legal Answering Provider?

We are a leading legal answering services company with an exceptional track record in client retention. Outsource legal answering services to us and leverage the following benefits -

Cost Savings

We enable legal companies to focus on core functions, while we manage their sheer volume of calls. Our prices start at $10/hour.
Expert Team

Our team comprises the best call center agents with in-depth knowledge of legal systems and processes. Being well-versed in local regulations & court procedures, our experts deftly handle legal queries.
Well-established Processes

Being a reputed global service provider, we are obsessed with quality. Every call is closely monitored by the on-floor managers, to eliminate redundancies and increase efficiency.
Data Security

We are an ISO 27001: 2013 certified firm that leverages a robust ISMS system to ensure complete data security and confidentiality.
Scalable Services

We have the resources and the infrastructure to scale up or dial down our services within short notice without impacting the project pricing or timelines.

Client Success Story

FWS Provided Paralegal Services for a NY Based Insurance Firm

Paralegal Services Offered to New York-Based Insurance Company

We helped a successful American insurance provider from New York to accurately draft answers and file motions.

Outsource Legal Office Answering Service to FWS

Flatworld Solutions is a premium legal answering company of global repute. We offer top-notch and error-free legal process outsourcing services to clients in 160+ countries. By partnering with us, you get -