Insurance businesses often face difficult challenges that threaten to derail their operations in some way or the other. From mismanagement to economic instability, from weak manpower to changing regulations, and from competition to changing technologies, insurers need to take everything in their stride while trying to grow their business.
Flatworld Solutions has over 19 years of experience helping insurance firms streamline their insurance service operations. As a global insurance business service provider, we support you with the best local resources to meet your needs. We specialize in a range of activities that can help you better manage your operations.
Our Insurance Operations Services
Our services include -
Our comprehensive insurance services take care of back-office tasks such as claims processing, loss renewal, policy issuance, claims administration, endorsements etc. We also provide extensive assistance in tasks such as data processing, data mining, data analysis, IT services, finance and accounting, and fraud investigations.
Deliver Customer Experience
We assist you to deliver outstanding customer experiences. We do this by making policy administration tech-driven, making processes leaner, and marketing products across distribution channels in more efficient ways.
Enhance the Operating Model
With this service, we assist you to evaluate your performance as per your set objectives. Besides, we also evaluate your overall performance against competitors. Based on this we draw plans to transform your operating model.
This service is designed towards making insurance underwriting more precise and effective. Our services assist you to reduce risks associated with improper underwriting. Our strategic thinking into the underwriting process helps you balance both price and risk.
Claims Cost Containment
This service is dedicated to controlling costs when managing claims. We help you achieve this by automating and streamlining claims administration, finding improved ways to predict possible claim losses, fine tuning ways to manage third-party suppliers, and deploying sophisticated fraud detection technology and tactics to check them early.
Enterprise Cost Management
This aspect of insurance operation service assists you in controlling costs of operations. We work together with you to create cost-effective and sustainable ways to handle resources and partners so that you can make more with less.
Digital Insurance Operations
We assist our clients to undergo digital transformation for optimizing insurance operations. We bring technical and industry expertise to transform operations digitally and make a smooth transition from legacy systems.
Other Services You Can Benefit From
Why Outsource Insurance Operations Services to FWS
We deliver a host of benefits to our clients. Some of these benefits include -
Focus on Important Tasks
By performing all back-office and administrative tasks we free up your team to focus on core competencies.
The cost of running operations in a competitive set up is very high. By outsourcing your operations services, you can cut down on these expenses.
Larger Talent Pool
The insurance industry is marked with shortage of skilled resources. As a multi-national insurance operations services company, we help you overcome this challenge by providing skilled resource from different locations around the world.
Client Success Stories
Back-office Insurance Operations for US Client
Read the case study where our team at Flatworld Solutions provided end-to-end back-office insurance operations for a US-based client.
Flatworld Helped a Chicago-based Consulting Firm with COI Services
A leading Chicago-based brokerage consulting firm was looking for a partner who could help them with COI services. Our team delivered cost-effective services to the client.
We enjoy working with Flatworld and find the entire team to be very responsive and detail- oriented when it comes to following our policy checking instructions and also identifying new policy forms.Partner, Risk Management and Property & Casualty Insurance Brokerage, PA, USA More Testimonials »
Why Outsource Insurance Services to Flatworld Solutions?
Flatworld Solutions has wide experience in handling insurance back-office support for carriers, agents and MNCs. It is this exposure that gives us a complete understanding of insurance processes and how the market works. We bank on experts, technology and well-developed processes to assist insurance stakeholders in reimagining insurance operations.
Get in touch with us now to learn more about our world class insurance support capabilities.