Insurance Services for MGAs

Insurance Services for MGAs

Leverage ISO-certified insurance support services; deliver underwriting profitability to carrier partners and ensure strict compliance with regulatory guidelines

As a Managing General Agent, you help insurance agencies deepen their approach from purely transactional to more consultative. You are an indispensable part of the insurance distribution system, and everybody expects you to bring your A-game. As a renowned MGA insurance solutions provider, we leverage our underwriting experience to help MGAs offer profitability to their carrier partners while adhering to regulatory compliance.

We assist our clients with collecting premiums, handling claims, processing endorsements, data processing, loss control, policy issuance, and marketing. Leverage our services to provide quality underwriting services, identify new opportunities, streamline workflows, make policy renewal and issuance time-effective, and eliminate ambiguities in endorsements. Reach out to us today to benefit from our highly scalable insurance services for MGAs.

Why Choose Us

MGA Insurance Solutions We Offer

Our insurance team helps MGAs think out of the box to streamline back-office processes. Our insurance services for MGAs include -

  • Accurate issuance and servicing of policies for specified multiple Carriers. We ensure technical and clerical support to Binding Units.
  • Oversee the timeliness and accuracy of company-issued policies.
  • Our essential responsibilities include accurately issuing and servicing new and renewal policies based on issuance instructions provided by field underwriting personnel.
  • Assist the Branch/Binding Units with problems and questions resolution.
  • Provide insurance company personnel, MGAs, retail agents, and brokers with professional, courteous, and timely customer service as per service standards.
  • Update documentation (if requested) and consistently meet individual, department, and team SLAs.
  • Follow up on missing information promptly.
  • Review and monitor company-issued policies and other clerical support as required by underwriting staff and management.
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Our Insurance BPO Process

Our well-defined insurance BPO process offers complete transparency. The steps in our process flow includes -


Requirement Analysis


Model Design


Contractual Negotiations


Service Implementation


Process Evaluation


Feedback and Improvements

Insurance Software we use

Vertafore Nexsure Aspire InsurancePro HawkSoft Agency Matrix Applied Agency Management Newton Agency Solution Agency Systems Insly SEMCAT A1 Tracker Jenesis Agent & Broker Software (ABS) SIBRO 1app - C2MS Insurance Software AgencyIntel QQCatalyst Intuit QuickBooks LoanAssistant Sage BytePro CheckMark MultiLedger Lending Pro Software Calyx Software Encompass360 Mortgage Lens EverString Infer RADIUS Board Statistica Decisioning Platform SAS Advanced Analytics IBM SPSS HALO Analytics

Why Choose Flatworld Solutions as Your Insurance BPO Service Provider?

Our solutions empower you with the flexibility to acclimate to a changing business. Leverage our insurance business process outsourcing services to experience the following benefits -

  • Best-in-class Customer Service

    Our experts offer robust process management with continual suggestions for improvement and automation. We deliver exceptional and consistent insurance support services to global clients.

  • Tailored Solutions

    We understand that every client is unique; we develop workflows that cater to individual business requirements so that you gain a differentiated competitive advantage in the industry.

  • Proven Expertise

    Our qualified experts leverage their proven business expertise to streamline your insurance business processes and deliver quality outcomes.

  • Pioneering Technology

    We use the most sophisticated tools and technologies to insert speed and efficiency into your insurance BPO processes. We leverage advanced analytics tools to enhance your business performance.

  • Enhance Business Agility

    Our scalable solutions help you adapt to the ever-changing regulatory environment. We ensure policy compliance and help you address additional demands during peak points.

  • Shrink Operating Margins

    We enable you to achieve cost optimization with our proprietary platform-based solutions and global delivery models. Our customized pricing options make us a lucrative business partner.

Additional Insurance Support Services to Streamline Your Business

Insurance Agency Back Office Support Services

Outsource insurance BPO services to us to delegate resource-consuming processes like data management, sourcing, sorting, processing, and analysis.

Insurance BPO Services for Carriers

Lower operational costs and establish competitive pricing with our support services for policy issuance, policy renewals, policy checking, claims management, and loss run processing.

Insurance Back Office Management Services

We assist insurance providers with data and forms processing, medical requirements acquiring, in-force policy services, illustration support, and commission management.

Insurance Lead Generation Services

We lure real-time insurance leads with top-notch digital strategies. We cultivate leads through e-mail marketing and educate them through customer service.

Client Success Stories

FWS Provided Back-Office Services to A Texas-Based Insurance Agency

We Provided Back-Office Services to A Texas-Based Insurance Agency

The client approached us to deliver insurance back-office support for an entirely new division. Our outcomes were in perfect sync with the unique requirements of the client.

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An US-Based Insurance Agency Contacted Us for Account Management

An US-Based Insurance Agency Contacted Us for Account Management

We helped the client calculate the premiums received, raise the required invoices, create new accounts, and renew old ones. The precision of our services exceeded client expectations.

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I really appreciate you and your teams help in the coding that is being done. The keys to success with my team are rapid turnaround and complete coding of all diagnosis codes in the Health Risk Assessment. I've been extremely pleased that all diagnosis codes are captured, and the coding is done well within the time frame that is allotted. Thank you very much for your great service.

Medical Billing and Coding Company, USA
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Outsource Insurance Services for MGAs to Flatworld Solutions

We are a reputed insurance BPO solution provider offering reliable and quality insurance support solutions to MGAs, insurance agents, and carriers. By outsourcing your insurance BPO requirements to us, you get a dedicated, trained, and experienced team to handle your project. Partner with us today to leverage the following benefits.

  • We approve applications and issue insurance policies at lower costs
  • We handle volume fluctuations effortlessly while reducing policy processing costs
  • Our services help reduce the time taken to validate, process, and issue new business applications
  • You can improve your process margins via reduced the policy issuance time
  • Our customer services teams ensure speedier response and a responsive onboarding process

Contact us to render better services to your clients. Talk to our reps and request a free trial today!

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