Our customer is a New York-based risk insurance agency which specializes in personal and commercial insurance. They are one of the leading insurance service providers in the area who deal with the insurance needs of 1,000 individuals and families and about 2,000 businesses in the tri-state areas.
The client had recently expanded its range of services and had started providing additional services to their customers which in turn resulted in a significant delay in processing policy checking, generating certificates of insurance, updating the agency management system and other miscellaneous back-office tasks. The client was looking for a cost-effective solution to streamline the entire process.
Keeping in mind the client’s requirements and the various challenges, the following solution was devised by us -
The following results were obtained after our team started providing the required services to the New York-based client -
Flatworld Solutions has been providing policy checking services and a range of other insurance services to major insurance service providers across the globe. Our cost-effective services and our promise of on-time delivery ensure we are always ready to meet your day-to-day operational challenges head-on. Our vast experience in this field helps us understand different insurance business models and customize our services to suit the same.
If you are looking for a reliable insurance back-office operations service provider, then feel free to write to us or talk to one of our representatives and we will be more than happy to help you.