The claims process is complex and time-consuming for insurance carriers. There are multiple factors to take into consideration with every claim, from the involvement of various stakeholders to critical compliance requirements. Additionally, the dynamic nature of the insurance industry can significantly impact the claims management process. When the inefficient management of claims can make all the difference to your bottom line and reputation, you should leverage the assistance of an expert insurance claims management company – like us.
As a professional provider of insurance claims management services, we have helped multiple leading insurance companies improve their claims process operational efficiency. We can streamline your claims processing, improve customer support, and lower operational overheads. Partner with us – implement effective workflows for seamless intake, settlement, and payment processes for your insurance firm.
We understand the significance of efficient claims processing and provide highly efficient services to our clients. We have helped multiple insurance carriers streamline their claims management processes by following a responsive approach, where our claims management first response unit (FRU) assist our clients as soon as they contact us. Our key insurance claims management services include the following –
We leverage multiple channels to receive and record the initial claim information. Then, our experts triage the claim and assign it to the appropriate adjuster or specialist.
We thoroughly investigate the claim to determine liability, coverage, damages, and any other aspects. We can also help you negotiate and reach a fair settlement with the claimant.
Our services will help you ensure all necessary paperwork is completed and the payments are made on time for the settlement of the claim.
Our experienced fraud investigators will leverage advanced data analytics to identify anomalies and detect and prevent fraudulent claims.
Our medical and legal experts will thoroughly review any claims to ensure you do not overpay for the claimant’s settlement.
We have subrogation specialists who can identify opportunities for recovery. We can also pursue recovery to recoup losses that you may have paid out in claims.
Our comprehensive services leverage data analysis to create reports that can help you identify trends, inefficiencies, and opportunities for improvement.
To minimize risk and exposure, we ensure that our clients are in complete compliance with the applicable regulations and standards.
We leverage a streamlined and systematic process to boost productivity and reduce turnaround times for our insurance claims management services. The key steps involved in our process are -
When a customer claim request is received, we process and evaluate the claim.
We thoroughly investigate the damage or loss sustained by the insured claimant and ascertain whether the policy covers the damage.
We review all underlying clauses of the insurance policy.
We confer with the underwriter and adjusters and finalize the course of action for the claim.
After arrangements for claims settlement are made, we transfer the settlement and supporting documents.
At Flatworld Solutions, we understand the significance of efficient claims processing and hence, provide highly efficient services within a quick turnaround time. We help insurance carriers streamline their processes. Besides, we follow a responsive approach, where our claims management first response unit (FRU) will be assisting our clients, as soon as they approach us. Our key insurance claims management services include -
As a leading insurance BPO service provider, we have met the claims processing administration needs of insurance carriers and agencies from all over the globe. Our claims processing systems give our clients an edge in the rapidly growing, highly competitive insurance sector. Some of the major benefits of insurance claims management outsourcing to us include -
We ensure that our top-quality claims administration services help businesses enhance customer satisfaction.
By partnering with us, businesses can get access to our well-trained insurance specialists who can handle all their requests.
We follow a streamlined insurance claims management process. We verify claims, coverage under policies, and conduct background checks.
We have comprehensive procedures in place that help us prevent the processing of fraudulent claims.
We ensure that all the information the insurance companies share will remain completely secure by following strict data security policies.
We have access to state-of-the-art infrastructure, which allows us to deliver accurate results quickly.
We have a track record of providing efficient services within a short turnaround time without compromising on the quality of the deliverables.
We provide top-quality insurance claims management services at highly cost-effective rates, thereby helping insurance providers cut down on overheads.
We leverage data-driven marketing intelligence and a comprehensive strategy to generate viable leads for our clients to drive sales and help them scale up.
We offer key insurance endorsement services to our clients, including adding, limiting, or deleting a policy’s coverage and adding or deleting people on an insurance policy.
Our comprehensive services help insurance carriers gain an edge over their competitors with better business models and efficient policy issuance, administration, and maintenance operations.
We provide fast, scalable, and reliable solutions and consolidated back-office management services for insurance agencies that help boost productivity and efficiency.
The processing and issuing of a certificate of insurance (COI) a time-consuming, repetitive, and rigid process for agencies. Our services can help streamline the complex process.
We can take over your renewal requests, complete the back-end work, and deliver the necessary information to the underwriters to streamline your renewal process.
Our skilled and experienced resources provided quick, efficient, and cost-effective insurance back-office services to a Texas-based insurance agency.
A leading Chicago-based brokerage consulting firm was looking for a partner who could help them with COI services. Our team delivered effective services to the client.
We enjoy working with Flatworld and find the entire team to be very responsive and detail oriented when it comes to following our policy checking instructions and also identifying new policy forms.Partner, Risk Management and Property & Casualty Insurance Brokerage, PA, USA More Testimonials »
We understand the unpredictable and dynamic landscape of the insurance industry. Therefore, we consolidate streamlined processes with skilled professionals to provide proficient claims management services. With outsourced insurance claims management, you benefit from -
Leverage the expertise of a quick, accurate, and effective provider of insurance claims management services - get in touch with us today!
Decide in 24 hours whether outsourcing will work for you.
116 Village Blvd, Suite 200, Princeton, NJ 08540
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000