With FWS' P&C back-office solution, your back end business process can be optimized to handle more claims and avoid fraudulent or partially compliant ones at rates starting from $7/hour
Are you careworn with the digital transformation of your property and casualty insurance process and records? Or, are you looking to streamline your current business operations with a better operational model? If so, you must choose Flatworld Solutions as your partner.
The development of artificial intelligence, rival insurance establishments, data-driven insurance, and ecosystems may disrupt your business. You can turn to FWS to resist these threats and use better back-office support functions. We can help you respond quickly to market changes without the additional cost or complexity through our property insurance and casualty services.
Property and Casualty Insurance Services We Offer
We have an experienced team that can provide all kinds of back-office support solutions to help you improve your property and casualty insurance portfolio. A few of the many P&C back-office solutions that we offer include -
Acquisition of Private and Corporate Customers
Our P&C back-office solution includes personal or commercial business acquisition. Our team can -
Register a new application
Check for new application
Provide service for current case adjudication
Back-office Support for Policy Management
As a premier property and casualty insurance service providing company, we can provide support for -
DMV error fix
Accounting and billing in case of loss
Premium expiration, renewal, and recovery
Customer and Business Support Services
By uniting our industry knowledge and service disciplines, we can work in tandem to enhance the operational efficiency and service quality. Under our customer and business support functions, we offer services for -
Product information and quotation
Information about product quality complaints
Plan a repayment loan
Billing and Claim Processing Services
Our P&C back-office solutions enable your field staff to efficiently and quickly submit documents they collect during the day. Thus, you can reduce operational costs and improve business profitability. Under our billing and claims processing back-office support service, our team can -
Print and send invoices
Resolve accounting disputes
Track claim status
Verify claims and detect frauds
Process payments and help in electronic bill application
Provide services for case assignment, data entry, task management, adjudication, etc.
Marketing/Reference Data Informatics
Our comprehensive P&C back-office service can also support you at the enterprise level. In case of marketing and reference data informatics, our P&C back office team can assist you with -
Marketing data analysis
Consumer and business analysis
Large-scale reference data
Statistical programming, research design
Claim settlement and Agency Management
As a leading property and casualty insurance service provider, we have catered to the claims servicing and agency admin requirements of many global firms. We can help you with -
Claim status call
Technical service desk, etc.
Back-office Support for Regulatory Coverage
Our P&C back-office service portfolio entails support service for legal and regulatory compliance in insurance law. In the case of property and casualty insurance, a reasonable degree of consolidation is carried out. Thus, we can help you sustain in the ever-changing insurance sector.
Property Casualty and Insurance Back-office Process We Follow
Outsourcing property and casualty and insurance back-office services to a specialist like us guarantee transparency and support that is simply on another scale. Our process will be clearly explained to you before the commencement so that you can measure our competence and capabilities to fulfill our assurances. Our process is as follows -
01. Business Requirement Analysis
Initially, we will collaborate with you to acquire information on what you expect from us and how we can fulfill property and casualty insurance service
02. Team Setup and Plan Initiation
Our property and casualty insurance experts will cut out a custom plan not quite different from your existing workflow, we'll gather a team of qualified people and start working
03. Process Implementation
If we detect any gap within your existing plan, we'll make sure to it is closed before we put our solution into action
04. Data Verification
A comprehensive quality control check will be performed by our team to ensure that you get nothing but the best
05. File Transfer
After completion of services, we'll create custom reports of the project and have it sent to you via a secure FTP
Tools/Software We Use
We offer the best P&C back-office service in the shortest possible turnaround time. In this way, you can streamline your business operations. To make this happen, we make use of some of the best software available in the market. The most important software we use are -
Why Outsource Property and Casualty Insurance Services to FWS?
Our team is entirely familiar with all aspects of property and casualty insurance. Working with us can reduce the associated risks. Here's a quick overview of all the benefits you can get by choosing us to outsource property and casualty insurance services -
Flatworld is ISMS ISO / IEC 27001:2013 certified and possess the infrastructure to manage and address all kinds of information-related vulnerabilities.
Short Turnaround Time
If you choose to outsource property and casualty insurance support services, you will have access to the industry-wide best turnaround time. We have the top team and know-how to reduce TAT by almost 50%.
As a leading provider of property and casualty insurance solutions, we value data confidentiality and have a strict work standard. Also, with a strong network of secure servers, VPNs, and FTP, we have a robust data management capability.
Economies of Scale
Our property and casualty insurance solutions are scalable. Our team can customize the service based on the size and type of your business. If you want to scale up or scale down your requirements, feel free to contact us.
Flatworld Solutions has offices in all the time zones. Our workplaces have the most advanced tools and systems. Also, we have more than 1,000 resources working in the insurance domain.
Single Point of Contact
If you decide to collaborate with us for our P&C back-office solution, we will assign an experienced consultant as your point of contact. You can contact the resource at any part of the day to receive an update.
24/7 Call Center Support
Our contact center executives work 24/7/365 days. Thus, you can reach out to them to get a resolution on any type of request.
Client Success Stories
Flatworld Helped a Prominent US-based Insurance Service Provider with Policy Review Services
Find out how FWS's team provided comprehensive policy review services to a major American insurance service provider that enhanced their operational efficiency.
Outsource Property and Casualty Insurance Services to Flatworld Solutions
Flatworld Solutions is a foremost property and casualty insurance service provider that offers high-quality P&C back office solutions and a wide range of other insurance BPO services to its client. Our team consists of brilliant and competent insurance professionals who are trained to meet the exact needs of our clients. We leverage modern insurance tools to provide the industry's best property and casualty insurance services.
If you need a cost-effective, compliant, and reliable P&C back-office service, then you must get in touch with us!
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Decide in 24 hours whether outsourcing will work for you.