Our client is a San Francisco-based health insurance company. They are an online insurance broker who helps workers find health coverage based upon their requirements and within their budget.
As the client's business grew, they started spending more time on the servicing of existing customers than acquiring new clients. Most of the agencies spend a considerable amount of money while attending to customer requests in the form of back-office staff and this forms a bottleneck for business growth.
Therefore managing all insurance back-office processes was getting difficult for them and they were looking for a service provider who could handle all tasks so that they could concentrate on their core activities and help them not lose any customer.
Keeping in mind all the project challenges and the client requirements, we provided the following solution -
The team at Flatworld Solutions was able to successfully handle all the back-office requirements of the health insurance company. The following results were obtained during the project -
Flatworld Solutions has been providing streamlined back-office solutions and many other insurance services to several insurance companies around the world. Our cost-effective services are attuned to your business requirements, and our vast experience in the insurance field helps us understand the exact nature of the task and deliver services accordingly.
If you are looking for a reliable back-office solution provider, then feel free to contact us and get to know more about our expert solutions.