While global CEOs had equipped themselves for force majeure calamities as well as natural disasters and were ready with their business continuity plans, no one was ever prepared for a COVID-19 situation that could lockdown 150 countries at once and not allow the workforce to reach their offices! The future business contingency plans will, therefore, focus on working from home.
Our teams are holding fort and working from the safety of their home, ready to help customers as always! Read more
Increasing customer satisfaction is a key objective for businesses. For insurance companies, this becomes even more important. By outsourcing insurance claims processing services to a skilled partner, you can ensure that you improve operating performance and provide better service to policyholders.
Flatworld Solutions uses an optimum mix of people and technology to provide insurance claims processing services to global clients. Our capabilities ensure that you get best in class services at minimized costs. Our focus is on understanding your unique requirements and developing customized solutions.
Why outsource insurance claims processing services to us?
Insurance claims processing needs to be quick and efficient. By outsourcing your health insurance claims processing, you can improve your turnaround time and ensure high levels of accuracy during processing. This will help you provide empathetic services to policyholders.
Insurance claims processing outsourcing to a skilled vendor such as Flatworld Solutions can help you leverage specialized expertise. We provide customized solutions and have experience in handling different kinds of claims - individual physicians, institutional, behavioral health, pharmacy, dental, etc.
Automating your claims process can both enhance the service you provide as well as reduce your administrative costs. In addition, our insurance claims processing services can leverage your existing legacy system infrastructure and support new products and services. We also help you comply with the HIPAA mandated regulations for administrative simplification.
Flatworld Solutions processes different kinds of claims. Some of these include:
HCFA Processing - HCFA1500
Miscellaneous (Complex/Non standard)
We are committed to understanding your specific needs and developing customized solutions.
Benefits of outsourcing insurance claims processing services to Flatworld Solutions
Increased customer satisfaction: When you outsource insurance claims processing services to us, you can focus your energies on building your core area of strength. At the same time, we optimize your process to settle claims so that you deliver better value to your policyholders. This helps increase customer satisfaction
Access to trained personnel and sophisticated technology: When you outsource insurance claims processing services to us, you get access to trained personnel that can help you turnaround huge volumes of work quickly without compromising on quality. In addition, when you outsource medical insurance claims processing to us, you can leverage our sophisticated technology without having to incur additional investments
Access to managerial talent: Insurance claims processing outsourcing helps you gain access to professional managers. At the beginning of every engagement, our dedicated managers work to set clear expectations. They ensure that an appropriate communication rhythm is established. This ensures transparency and serves as a feedback mechanism. In addition, they work with operational teams to ensure that quality results are delivered in a timely manner
Flatworld Solutions understands how important it is to process claims in a timely and efficient manner. We focus on developing customized solutions that best fit your specific needs. At every stage of the engagement, our focus is on listening to you and delivering services that incorporates your feedback. We are committed to providing the best service possible.
If you are looking for an outsourcing partner that helps you deliver great services, then your search ends with Flatworld Solutions!
Contact us to outsource insurance claims processing services.