In this age of personalization and self-help kiosks, more than 90% of businesses feel the need to update infrastructure to meet heightened customer support expectations. The big question is how to deliver seamless call center customer services at reduced costs. Small businesses must consider budget constraints before installing an in-house setup. Despite having the resources, large companies and MNCs need the support for additional support to deal with several calls. The best way is to outsource call center services to a reliable service provider.
Use our contact center services and deep customer analytics to leverage every up-selling and cross-selling opportunity.Read more
Hire professionals for real-time tech support, query resolution, and more from our company. Our professionals will provide the best services.Read more
Improve outbound call center efficiency to gain better customer insights, increased customer retention, and reduce operational costs.Read more
Our telemarketing services provide the most interactive and personal sale services and create instant rapport with your customers.Read more
Our virtual assistants come with unique skills and specializations. We help you create a healthier and more flexible work environment.Read more
We enhance your call center performance and increase the first contact resolution rate by closely monitoring each call quality.Read more
We enable you to convert high-potential leads into high-value customers. Our agents employ the best methods to acquire new customers, thus providing an opportunity to expand your brand.Read more
We secure long-term customer relationships for your business by answering questions and resolving queries quickly and effectively.Read more
Resolve your customers’ technical issues on time, equip them with product knowledge, and provide pre and post-sales support with our professional services.Read more
Flatworld Solutions is a recognized service provider with a luminous presence in 10+ countries. We have global offices in the UK, USA, India, Kenya, Colombia, Philippines, and other locations. Our call centers in the Philippines leverage state-of-the-art infrastructure; they make global outsourcing possible while keeping operational costs to a minimum. Owing to our diverse presence, we deliver top-notch outcomes at cost-effective rates and within the quickest TATs. Avail of our services today to leverage the time-zone advantage.
We have rich experience in providing call center customer services to global clients. Our agents recommend cost-effective ways to generate new leads, answer customer queries, and help customers solve technical problems. Partner with us now to leverage the following benefits -
We understand that satisfied customers form the core of any great business. Our services help you reach out to your customers 24/7. We professionally handle their queries and resolve any issues quickly. Outsource call center services to us and leverage the following advantages -
Our team comprises talented and multi-lingual contact center agents trained to handle clients from diverse cultures and regions.
We provide 800 answering services, IVR services, virtual receptionist services, and more.
We are committed to working as your partners to help you realize your business goals.
We believe in total transparency and allow our customers to make informed business decisions.
If you have any queries regarding call center services in India and want to know how to start, reach out to our experts anytime.Contact Us
Decide in 24 hours whether outsourcing will work for you.
116 Village Blvd, Suite 200, Princeton, NJ 08540
Flatworld Mortgage Solutions LLC
116 Village Blvd, Suite 220, Princeton, NJ 08540
135 Camino Dorado, Suite 7, Napa, CA 94588.
24 hours. That's all it will take you to figure out the cost benefits of outsourcing!