Hear the word outsourcing, and you'll hear two sections of crowd - one chanting why outsourcing is here to stay, while the other crowd up in arms against the fallacies of outsourcing. The Unites States has been the leader in outsourcing various business services. Of all services outsourced globally, US accounts for about 60% (Source: Price Waterhouse Coopers). And much of this business goes to outsourcing leaders like India.
Among the countries that provide outsourcing services, India continues to lead the race. Despite threats from new outsourcing hubs springing up around the world, Indian outsourcing vendors lead the pack. Once considered a hotbed of 'low-end' outsourcing services like call centers, it now provides high-end services in the areas of research, design and engineering. As of 2008, revenues from outsourcing were nearly 11 billion USD (Source: NASSCOM).
Flatworld has worked with companies across the globe in maximizing their business goals. Whether it is providing transcription services to a small medical center or taking up engineering services for a large manufacturing organization, our breadth and depth of outsourcing experience has resulted in several long term customer partnerships. Almost 60% of our business comes from repeat customers.
Here is a breakdown of the services that we offer:
We have worked with different regions in the US and are fully aware of the culture that exists in the different parts of America. More so, our flexible shift system allows us to work seamlessly and serve the various time zones that exist.
We have worked on several projects with companies in Arizona. Our most notable ones have been in the areas of - Engineering services and in Analysis services.
Dallas has given us successful relationships with companies who have outsourced their bookkeeping and other finance and accounting services.
We have experience in dealing with companies from Atlanta and surrounding regions. Many have used our call center services to maximize their customer relationships.
Though Washington has been relatively low in outsourcing, we have had very fruitful partnerships working in high end outsourcing services.
New York has helped Flatworld grow from just another outsourcing vendor to establishing key partnerships worldwide with a plethora of IT and ITES companies.
We've had experience on working with several media and film companies providing services such as transcription, media editing and software development.
Las Vegas has been a revelation in terms of the huge number of partnerships that we've had with companies who have partnered with us for their accounting needs. We have also provided large scale finance and accounting services to firms across Las Vegas.
We have worked with several healthcare firms as well as IT firms from New Jersey.
Houston is one of the key cities that we've worked with. A large base of our customers comes from Houston and other cities from Texas.
Kansas has provided us with partnerships in the areas of IT, call center and other BPO services.
Like other cities in Texas, San Antonio too has given us a big chunk of customer partnerships. We have worked with companies across various industries from San Antonio.
Flatworld Solutions was already at the forefront of providing outsourcing services since 2002. At the beginning we offered just custom software development. But soon we began offering a wide range of specialized business process outsourcing solutions designed to meet rapidly increasing market demands.
Today, we are a 750 strong organization with multiple delivery centers spread across India, South East Asia and South America, UK and Philippines. Almost 80% of our business comes from the US. Our customers range from budding entrepreneurs to large corporations.
Some strong drivers as to why US companies can benefit from Flatworld's outsourcing services include:
Contact us today and we'll be happy to help your business succeed through outsourcing.