Flatworld Solutions (FWS) stands as a towering testament to excellence in the global IT, Business Consulting, and Outsourcing arena. When we started our Global Operations in 2004, our foundational ethos was clear: harness technology to empower businesses, obliterate geographic barriers, streamline processes, and amplify global profitability. With 18,000+ esteemed clients across 100 countries, transformative increases in their revenues, and a brigade of 5,000+ adept professionals under visionary leadership, our narrative is one of going above and beyond to help our partners unlock winning ways.
Flatworld Solutions Inc, based out of New Jersey, USA, is our frontline global office for sales & customer engagement. Flatworld Solutions Pvt Ltd (our operations center in Bangalore) and Flatworld Philippines (in Davao) bring project skill, six sigma process and astute business solutions to the global customer. These nerve centers are more than just offices; they're hubs of excellence, providing unparalleled strategic support and resource placements tailored for optimized client solutions
Brief Overview
These nerve centers are more than just offices; they’re hubs of excellence, providing unparalleled strategic support and resource placements tailored for optimized client solutions.
Founded
2004
Verified Page
September 12, 2023
Industry
IT services and Consulting
Company Size
1,001–5,000 employees
2,870 associated members on LinkedIn who’ve listed Flatworld Solutions
as their current workplace on their profile.
Headquarters
New Jersey, USA
Specialties
IT services, call center services, revenue cycle management, software development, mortgage services, accounting & bookkeeping, research & analysis, photo editing, creative services, insurance, engineering design services, data science, and GenAI services
Our Vision
Flatworld aims to lead the IT solutions industry with a tribe of Possibilitarians delivering transformative growth through excellence, innovation, and unwavering commitment.
Our Mission
By fostering a culture of possibilities, Flatworld provides resourceful IT solutions to unlock growth and enrich businesses and communities.
Purpose
To be the Possibilitarian unlocking winning ways for all stakeholders.
Founded in 2004, Flatworld Solutions has had a single-minded purpose: to use technology to drive business efficiency and growth. We are now embarking on a journey to empower enterprises with intelligent, future-ready business process solutions through automation and Generative AI.
Manifesto
We are Flatworldians.
We are self-starters who harness our imagination, knowledge and passion to help clients win.
We strive to become our clients’ competitive edge in an environment of constant unpredictability and disruption.
We are Possibilitarians.
We are powered by a visionary, luminary, missionary zeal to take ownership of client challenges.
Our whatever-it-takes drive enables us to unlock opportunities and sow profits for our clients.
We believe that to truly be an ally, we must get our clients’ vision and deliver on trust.
Our purpose is to unlock winning ways for all stakeholders – clients, employees, shareholders, and the wider community.
Corporate History
In the bustling mega shopping centers of the US and Europe, an idea took root. During a pivotal visit in the mid-90s, Jacob William, the visionary CEO of Flatworld Solutions, witnessed the synergy of diverse offerings - from baby clothes to dog food—all under one roof. This wasn't just convenience; it was a revolution in service delivery. A single location for multifaceted needs. It was this very essence of comprehensive service that became the cornerstone of Flatworld Solutions.
In the early 2000s, Flatworld Solutions embarked on its journey, introducing 'Data Processing Solutions' to the world. But as they say, growth is a response to demand. Our clients demanded more. From this voiced need arose our 'Call Center Operations'. Then, as trust deepened and relationships solidified, our clientele entrusted us with more intimate aspects of their business, leading to the genesis of our 'Finance and Accounting Services'. At Flatworld, growth wasn't just a strategy; it was a response to the faith our clients placed in us.
With the pulse of the evolving markets at its fingertips, Flatworld Solutions soared. We expanded our horizons, incorporating specialized solutions spanning Healthcare, Finance and Accounting, Creative Design, Engineering, and Research and Analytics, among others. No longer were we just a service provider; we became the partners of choice for businesses seeking excellence and innovation in their operations.
In the late '90s, while most were just catching on to the potential of outsourcing, Flatworld's leadership foresaw it as the wave of the future. They not only envisioned its power but rode its crest, positioning Flatworld as a powerhouse in the outsourcing domain. Fast forward to today, as the wave of Artificial Intelligence disrupts industries, many find themselves scrambling, trying to catch up and comprehend the vast implications. Yet, in this whirlwind, Flatworld stands unfazed. With the same foresight that once harnessed the power of outsourcing, our leaders now look to AI. Not as a mere tool, but as the next big leap in delivering unparalleled value to clients. Beyond being among the early adopters, Flatworld is positioned as a trailblazer, enabling customers to harness the formidable power of AI. Flatworld aims to carve out unparalleled competitive advantages, ensuring that its customers not only navigate the AI revolution but lead it across their diverse industries.
Company Overview
Global Delivery Offices
Our delivery model is meticulously crafted, centered around strategic global locations that optimize both talent potential and business environment. This strategy enables us to meet the exacting standards of our global clientele without compromising on value. Our delivery centers are judiciously situated across Asia, South America, and Africa, ensuring we provide unwavering, top-tier services. In-built redundancies safeguard against business interruptions, while also granting us the agility to manage heightened work demands and cyclical shifts.
Our teams comprise experienced and well-trained executives, team leaders, managers, and business heads in every office, delivering true ROI across IT services, contact centers, healthcare BPO, software development, engineering services, mortgage support, creative services, and more. This collective expertise translates to a staggering 99% success rate in our project undertakings. Clients partnering with Flatworld experience the seamless integration of our teams—marked by minimized risk, unequivocal accountability, crystalline transparency, and a dedicated point of liaison. Present in a Multi city, multi country format, we operate across the world with corporate offices in USA and UK, and delivery centers in:
India
Philippines
Bolivia
Colombia
Leadership & Social Responsibility
Management Team
Jacob William
CEO - USA
David Antony
COO & President - USA
Anand Mathews
CMO - India
Ofir Nir
CFO - USA
Seby Kallarakal
Strategic Advisor - India
Unlock Winning Ways in a World
Beyond Boundaries
Engage with Flatworld Solutions and unlock a future where specialized services seamlessly integrate with the transformative power of Artificial Intelligence. Across myriad industries and verticals, our nearly two-decade legacy stands not merely as experience, but as foresight – positioning us at the forefront of AI-driven solutions. In doing so, we eliminate the intricacies of vendor assessments, contract negotiations, and the labyrinth of legal, compliance, and SLA concerns. Anchored in our core tenets of integrity, teamwork, and excellence, we’re not just forging partnerships; we’re crafting AI-empowered alliances destined for longevity and innovation.
Our Key Differentiators
Our distinctive strengths,
setting us apart in the industry,
include:
Navigating nearly two decades of pioneering leadership in the global IT sector, our acumen has been sharpened by our strategic foresight into the transformative AI landscape. Our holistic approach ensures that we deeply understand client needs, detail their processes, and align with their forward-looking visions. As AI's capabilities reshape industries, we stand at the forefront, empowering businesses to harness automation, intelligent analysis, and navigate the waves of disruption. This meticulous planning paves the way for seamless transitioning of processes to strategic global locations, all while fostering innovation with AI-driven solutions.
- Swift project execution enhanced by AI-driven process optimizations.
- Mastery in delivering bespoke, AI-enhanced project solutions—from short-term to sustained engagements.
- Nearly two decades of unyielding dedication to global clientele, constantly adapting to AI advancements.
- Multilingual, multi-expertise team known for its communicative clarity and AI strategy adoption.
- Optimal value realization by seamlessly integrating AI tools without compromising quality.
- Proven track record in boosting business revenue and operational productivity through AI innovations.
- Comprehensive domain prowess with AI-driven insights, and outsourcing proficiency spanning myriad sectors.
- Forward-looking delivery locales, primed to harness next-gen AI technologies to their zenith, ensuring clients stay ahead of the curve.
- Rigorous adherence to global quality benchmarks, with AI ensuring continuous improvements.
- Dedicated 24/7 Project Management, Transitions, and Customer Engagement cadre, backed by AI analytics.
- Ensured operational continuity, powered by AI-based predictive analysis and strategic resourcing blueprints.
Our Customers
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
INDIA
Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross, 81,
Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077