Data Security and Data Privacy for Customs Brokerage Companies

Flatworld Solutions, a pioneer in outsourcing over 20 years of experience and expertise in providing a wide range of data entry services to global customers. Customs brokerage organizations outsourcing to India are mostly concerned about the privacy and security of their data being outsourced. Outsourcing data entry services to Flatworld Solutions can help you put aside your worries about data security, data privacy and confidentiality. At Flatworld, we take data entry security, data privacy and confidentiality very seriously.

Data Security

Call Center Data Security

We have incorporated stringent data entry security measures to ensure that we provide our customers with total data security, data privacy and utmost confidentiality. We ensure total data security at three levels, namely, prevention, detection and response. At the prevention level, we ensure total data protection. In the unlikely event of a data security breach, we quickly detect it and implement a remedial solution. Outsource data entry services to Flatworld and experience total data security and data privacy.

The Data Security and Data Privacy Measures at Flatworld

1. Non-disclosure agreements and Service-level agreements

At Flatworld we sign non-disclosure agreements (NDA) with our customs brokerage customers at the onset of a project to ensure total data security and confidentiality. When you outsource data entry services to Flatworld, you can be assured of utmost data security, data privacy and confidentiality.

2. Restricted Entry into Flatworld's Work Premises

We also ensure data security and data privacy by restricting the entry into our work premises. Visitors to our organizations are not allowed to enter into any of our workplaces. At Flatworld, we have access control devices and monitoring systems that prevent and detect unauthorized access into our facilities.

3. Dedicated Team, Network and Systems

When you outsource data entry services to Flatworld, we can allocate a separate team of data entry professionals that would handle only your project. We can even allocate systems to be specifically used for your purposes only. We can also provide a physically separate computer infrastructure and workspace depending on your requirements. We can even have separate swipe records for the team dedicated to your needs. In case you require that we keep track of work timings, the swipe logs can be made available to you.

4. Secure Systems

All the systems used for your project would be secured with Anti-Virus Protection and Back-Up Drive Manager to ensure total data security and data privacy. All the external drives and USB port accesses have been removed from the systems of the staff members at Flatworld. We continuously monitor the activities of all systems used by our data entry professionals.

5. Surveillance cameras

If desired, we can install surveillance cameras to inspect, monitor and take care of data security breaches at our workplaces, during business hours.

6. Restricted Print Permissions

We have restricted the print functions at our workplaces to ensure data security and data privacy.

Outsourcing Data Entry Services to Flatworld

If data security and data privacy concerns are holding you back from outsourcing, then consider outsourcing to Flatworld Solutions. Outsource your data entry services to Flatworld and be assured of total data security, data privacy and confidentiality.

Read more about Flatworld's additional services for customs brokerage companies.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540

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Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000


KSS Building, Buhangin Road Cor Olive Street, Davao City 8000