Automation Support and Maintenance Service

Automation Support and Maintenance Services

Improve the quality of automation and maximize the uptime of your automated processes with our automation support and maintenance services

Bot resiliency in automated processes is crucial to ensure long-term success.If you have embraced automation, your efforts do not stop with bot implementation. Regular preventive and corrective maintenance activities are essential to ensure business continuity. Often,this leads to break-fix cycles that pull bots out of production, causing downtimes and incurring massive maintenance costs. This prevents the bots from delivering the expected ROI.Therefore, besides being tedious, these break-fix processes deter you from accomplishing broader objectives that automation was meant to drive – cost reduction, improved efficiency, and enhanced process quality.

Partnering with a professional automation support and maintenance service provider, like us, helps you ensure that all your automated business-critical processes run smoothly.

  1. Automation Support and Maintenance Services for RPA

    Automation Support and Maintenance Services for RPA

    Maintenance is easier said than done when supporting multiple RPA tools. This is exactly where you can benefit from our RPA support and managed services. Whether your old RPA implementation needs ongoing maintenance or a recent one requires optimization, our support teams help you manage, monitor, and optimize your RPA projects.

  2. Automation Support and Maintenance Services for CPA

    Automation Support and Maintenance Services for CPA

    Intelligent automation solutions like CPA help you deploy bots to make decisions based on a set of predetermined rules. However, these bots are a part of your evolving business ecosystem. This is where our automation support and maintenance solutions help you optimize your enterprise implementations. With expertise in mainstream automation technologies, our CPA experts help you optimize your CPA implementations.

Automation Support and Maintenance Services We Offer

Whether you have built your RPA environment in-house or rely on other service providers, we help you rectify bot errors and prevent your bots from breaking down. Following are some of the services we offer

 Monitor and Report Bot Execution
 Manage Dashboards and Monthly Metrics
 Role Maintenance and Provisioning of New Users
 License Management
 Debugging and Troubleshooting
 Performance Improvements and Process Tuning
 Coordinate and Manage Software Vendor Issues
 Platform Upgrades
 Perform Cleanups and Monitor Logs
 Access Management
 Add on Components and Servers

Industry Sectors We Serve

The digital era compels businesses across various industry sectors to automate their operations and workflows. As businesses choose to automate, we continue to deliver ongoing automation support and maintenance solutions. Some of the top industry sectors we serve include, but are not limited to, the following.

Banking & FinancialBanking & Financial
Sales and MarketingSales and Marketing
Enterprise ManagementEnterprise Management
Healthcare & Life ScienceHealthcare & Life Science
Training & EducationTraining & Education

What Makes Us the Preferred Automation Support and Maintenance Company?

Delivering automation solutions for nearly two decades, our specialists have developed refined automation support and maintenance skills. This enables us to provide consistent and customer-centric support to global clients. Some of the top reasons for you to engage us include.

Platform Expertise

Our resources are well-versed in multiple platforms, including Automation Anywhere, UiPath, Blue Prism, and more.

Swift Error Resolution

Our preventative automation solution management identifies and mitigates bot errors before they occur.

Certified Professionals

All our professionals have completed multiple RPA certifications. This enables us to address even the most complex automation maintenance needs.

Round-the-clock Support

We deploy global talents working across multiple geographies. This time-zone advantage enables us to provide 24/7 support.

World-class Infrastructure

We have strategically located global delivery centers with the latest tools and technologies.

Flexible Pricing

Automation support requirements vary from one business to another. So, we offer flexible pricing models that support your evolving needs.

Additional Services You Can Benefit From

Artificial Intelligence Services

Design and develop intelligent systems that accelerate process automation and minimize human intervention.

Business Intelligence Services

Identify hidden insights from your business data and use them to optimize operations and accelerate growth.

Data Engineering Services

Transform your enterprise data into valuable information that helps you make informed business decisions.

Machine Learning Services

Get futuristic solutions for your unique business needs with customized machine learning models.

Client Success Stories

Case Study on Plugin to Convert NoSQL to SQL built Predictive Algorithm

Flatworld Provided RPA Services to a Leading Electronics Solution Provider.

A leading client was looking for a reliable and cost-effective electronics solution provider who could help them with RPA services. Our team delivered the best quality services to the client.

Read more
FWS Provided Data Integration and Advanced Analytics Services to a Top Indian Bank

We Provided Data Integration and Advanced Analytics Services to a Top Indian Bank

We provided data integration and advanced analytics to a leading Indian bank. The client had a large amount of structured data that was slowing down the system and increasing the operating expense. Our team established an analytics workbench and integrated the streaming of unstructured data.

Read more

Outsource Automation Support and Maintenance Services

Routine maintenance of automated systems eats up valuable time for your resources. This is where the expertise and experience of our resources can support you.We deliver strategic support that keeps your automation running efficiently and smoothly. Our suite of automation support solutions enables you to.

  • Monitor automation for exceptions, errors, and availability.
  • Maximize the reliability of your automation systems.
  • Extend the lifespan of your automation investments.

Forego tedious RPA maintenance tasks and bring hours back to your business with our professional automation support and maintenance services.

Contact Us


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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000