One of the emerging outsourcing destinations - Davao City, is the best alternate to Manila and Cebu City for BPO services due to its readiness to ride the BPO wave through better infrastructure, skilled resources, and a low risk city tag. Davao City is already a host to major global companies that are benefiting by outsourcing to this happening location in the Philippines.
Outsourcing to Davao City is now made easier with many companies understanding the significance of having one of their delivery centres in Philippines. This helps clients leverage all the business benefits that Davao City has to offer as a promising BPO destination.
Let's explore some key reasons that make Davao City outsourcing a profitable proposition for businesses -
A survey conducted by DOST-ICTO and IBPAP (Information Technology and Business Process Association of Philippines) ranked Davao City as a 'Next Wave' City. It categorically puts Davao as an emerging hub for BPO, due to its resource availability, infrastructure and tertiary educational infrastructure.
With metros Manila and Cebu City already cluttered with BPOs, Davao City is proving to be an alternate destination for BPO activities. As a tier-2 destination, Davao City is still not saturated in terms of the overall infrastructure, and has sufficient resources for the BPO industry to flourish. As per Manila Bulletin, 72% of IT-BPO operations are based out in Manila, which leaves the remaining 28% for other cities. However, the BPO industry is working to expand the share of tier-2 cities to about 40% by 2016.
The backbone of BPO Philippines growth is the holistic infrastructural development it offers. Davao City is cited as a most viable city for BPO, considering its low environmental risks.
Many call centers in Davao City are already benefitting from the availability of large English speaking manpower. Philippines also boasts of the presence of a large number of skilled resources to handle back office tasks, accounting, animation, software development, etc., to cater to the resource requirement created by Davao City outsourcing in IT and BPO sectors.
BPO in Davao gets a significant boost due to the support and effort by local governments to promote Davao City as promising destination for BPO activities. The government is keen on infrastructure development; inter-connectivity for better transportation, emphasis on public private partnership to fast-track development activities, effective regulations for business set up, investment incentive packages for setting up business, etc.
Flatworld Solutions' global delivery centre at Philippines offers the best BPO services to businesses across various industry verticals.
You are just a call away from driving the benefits of BPO from Davao City. Discuss your requirements with us, and we will come up with a strategic plan to engage the best Davao City has to offer.
The call center industry is now one of the fastest growing industries in Philippines.
Manila, the Philippines capital unseated Mumbai as the No. 2 outsourcing destination in the world.
Want to know what makes outsourcing BPO services to Philippines so profitable? Let's have a look.