Global Insurance Company Successfully Expands Operations
A leading general insurer in the U.S successfully expands its offshore BPO center with Flatworld’s disaster recovery services. Our customer benefited from seamless expansion and 99.99% reliable business continuity plans.

Leading Pharmaceutical Company Minimizes Operating Costs
Flatworld Solutions enabled a global pharmaceutical company to reduce operating costs by 40% and increase customer satisfaction with fast, reliable and quality customer support services.

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Home Call Center Services Outbound Call Center Services

100% recording & operational transparency
Quality monitoring systems
Real-time reporting
Single tier call center management process
Value added benefits for $10 an hour,all inclusive

Outsource Outbound Call Center Services to Flatworld Solutions

Customer Testimonial

"I have been working with Flatworld Solutions and I have been completely satisfied. The representatives are quick and easy to work with. I think both our companies have a strong partnership"
Mr. Mark Apruzese, Advanced Computer Technologies. USA.

At Flatworld Solutions, we can help you connect with your customers with our complete range of outbound call center services. With our domain expertise in outbound contact center solutions, high-level of expertise and experienced outbound sales center agents, you can be assured of quality services.

Outsource outbound contact center services to Flatworld and we will help you to increase your sales, follow-up your mailings, test unknown markets, develop good customer relationships and make your business a success. Outsource now and get access to these advantages.

Flatworld’s Outbound Call Center Services

We offer an entire range of outbound BPO services

B2C and B2B Customer Acquisition
Lead Generation
Appointment setting
Tele Surveys
Customer Loyalty Programs
Information gathering
Direct sales
Welcome Call
Sales lead follow-up
Service Satisfaction Follow-ups
Database Enhancement
Sales Verification
Warm Calling/Existing Clients/Referrals
Cold Calling Campaigns
Product/Service Promotion
Market Research & Survey
Mortgage Lead Generation
E-mail Follow Up
Market Intelligence
Database Selling
Direct Mail Follow-up
Product Promotion
Debt Collection

Why outsource outbound call center services to Flatworld?

Capability to handle large call volumes
Stringent processes
Ability to provide varied outbound sales center services
State-of-the-art technology and infrastructure
Multi-channel capabilities
Assured security and confidentiality
Quality assurance processes
Minimized operating costs
Efficient outbound call center outsourcing services on a24x7x365 basis
Experienced & skilled outbound contact center agents
Save on manpower, infrastructure & technology
Save on hiring and training costs

When you choose Flatworld as your outbound call center outsourcing partner, you can benefit from efficient outbound call center solutions. We will first gain understanding about your business requirements, target market and proposition before providing outbound services. This analysis enables us to provide reliable and efficient services that can increase your business value.

If you are looking for quality and cost-effective lead generation services, appointment setting services, database selling services or any other outbound call center outsourcing service, then you have found the right outbound services partner.

Make a decision to outsource to Flatworld Solutions and watch your sales shoot up!