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Are you searching for a way to provide in-depth customer service support round-the clock, without shifting focus from your core business targets? Does it bother you that setting up an in-house call center service can be both tiresome and expensive? If so, choosing to outsource your call center services can turn out to be the perfect solution for your company.

At Flatworld Solutions we are equipped with a multi-channel call center which is specifically designed to provide sophisticated voice, chat or e-mail support at a reasonable price. Our call center agents are intensely trained to understand and respond to your customer’s requirements, helping you to bring about a profound increase in enquiries, sales and customer satisfaction.

With unparalleled voice quality, innovative technology, and customized solutions, our globally acclaimed call center services can provide your customers with an excellent service record and in turn, help you gain a significant edge over your competitors.

Get started with any of the following call center services:

• Inbound Call Center
• Outbound Call Center
• Telemarketing Services

• Technical Support Services
• Disaster Recovery Services
• Email Support Services

• Chat Support Services

Data entry is an integral and essential task that is indispensable in all large organizations. But very often the task of processing huge amounts of data on a daily basis tends to become expensive, time-consuming and monotonous. Outsourcing your data entry services will not only relieve you of your tedious workload but will also help you reduce your overall expenses considerably.

Flatworld Solutions, a global leader in data entry services, offers you maximum efficiency by providing an extensive range of solutions including data conversion, processing, indexing and scanning. By offering an accuracy rate of 99.99%, we ensure that your data is virtually error-free. With the flexibility to adjust our team’s time to your schedule, our turnaround time of 12-24 hours is the fastest in the industry.

By confirming to stringent data, network and site security measures, we ensure that all data managed by us is secure and confidential. At Flatworld Solutions, we also offer you total control over your project with status reports being sent periodically. Choose us as your outsourcing partner and gain multiple benefits.

Get started with any of the following data entry services:

• Data Entry Services
• Specialized Data Entry Services
• Data Conversion Services

• Data Processing Services
• Creating Online Catalogs
• Scanning Services

• OCR Services
• Indexing Services

Are you looking for an outsourcing company that can to cater to international engineering demands? Does your company need a vendor qualified in and focused on specific engineering service domains? Your search ends here. Flatworld Solutions is a customer-centric organization with over 12 years of experience in providing hi-tech engineering services to major global players.

Our services are spread across the entire spectrum of engineering and include basic/detail design, calculations and analysis in disciplines like structural, architectural, mechanical, electrical and instrumentation. We also work with the latest engineering software including AutoCAD, SolidWorks, XSteel, 3D Studio Max and ArchiCAD.

At Flatworld Solutions, we continually upgrade our hardware, software and engineering infrastructure. Also each project assigned to us goes through a four-stage workflow which includes Project Planning, Process Definition, Execution and Design Verification. This ensures that your project is completed within the given deadlines with no compromise on quality. Choosing us as your outsourcing partner will give you the cutting edge you require to always stay ahead.

Get started with any of the following engineering services:

• Mechanical Services
• Architectural Services

• Civil Engineering Services
• Structural Engineering Services

Dealing with healthcare related paperwork and administrative tasks like medical billing, coding and claims processing can be tedious and time consuming. This can interfere with patient care or plans to expand your practice. Instead, opt to outsource to Flatworld Solutions, a leading provider of healthcare services.

Flatworld Solutions offers a wide range of HIPAA compliant services which include patient demographics, third-party liability, ICT 9 and CPT coding, charge entry, denial management, AR follow-up, revenue cycle management, etc. When you make a decision to partner with us you will experience the benefits of faster reimbursements, fewer denials and an increase in revenue.

Our healthcare services team are highly skilled and are trained in the use of the latest medical billing software like MISYS Tiger, MISYS PM, Medical Manager, Medic, Medics II, Medisoft, Lytec, and IDX. Flatworld Solutions also provide additional healthcare services like teleradiology and medical transcription services. Make your decision today and reap the benefits we offer.

Get started with any of the following healthcare services:

• Medical Billing & Coding
• Medical Transcription

• Teleradiology Services
• Healthcare Software

• Other Healthcare Services

Financial services such as accounting, bookkeeping and tax preparation are critical to an organization and require the best in the field. Flatworld Solutions offers cost-competitive and technologically superior financial services to CPA’s and small and large business houses.

We employ only certified and experienced bookkeepers with capabilities to work with the accounting and payroll processing software of your choice. We also provide secure 128 bit encrypted servers, scanners and web-enabled software that will ensure quick and accurate data transfer. By using the 12-hour time difference to our advantage, we make sure that all your books are updated before you reach office the next morning.

Flatworld Solutions also give you the choice of opting for either a full-time or part-time accountant, depending upon your current needs. We also offer additional financial services like risk management, portfolio rationalization and business and cost transformation. Opt to outsource your financial services to us and increase your competitive advantage.

Get started with any of the following financial services:

• Bookkeeping Services
• Tax Preparation & Processing

• Payroll Processing Services
• Financial Analysis Services

• Insurance Services

Are you in search of a company providing customized software development solutions that are tailor-made to fit into your budget? We, at Flatworld Solutions, provide complete customized software solutions right from developing the project idea to offshore software development and maintenance. We cater to a wide range of industries including Financial, Logistics, Healthcare, Pharmaceutical, Media, Ecommerce, Telecom and Entertainment.

Our software team is experienced and knowledgeable in developing software in Microsoft ASP.Net, .Net 3.5 Development, Microsoft Dynamics, Windows Mobile and Microsoft SharePoint. Our experienced programmers also provide premium open source solutions such as Drupal, Joomla, PHP, CRM, SugarCRM and content management systems.

We make sure that our software development process is transparent, well-organized and flexible, ensuring the creation of successful projects that meet present as well as future demands. We also offer additional services such as software testing, software maintenance and e-learning. Outsource to Flatworld Solutions and gain unmatched value at an affordable cost.

Get started with any of the following software development:

• Custom Software Development
• Software Testing Services
• Software Maintenance and Support Services

• Software Product Development Services
• Website Design Services
• Web Enable Legacy Software

• E-learning Services

Are you a photographer or portrait studio owner who is interested in outsourcing your post-processing work? Does your online company, publishing house or real estate business need customized photo editing services? We at Flatworld Solutions offer quick, professional and affordable photo editing services that will make your photos much more appealing to your clients.

By using the latest software such as Adobe Photoshop CS3, Illustrator, Indesign, PTGUI, AutoDesk Stitcher, PtLens and Tour Viewer, our expert photo editors perform a variety of photo editing services including image enhancement, photo clipping and image manipulation. Our talented image editors work personally with you ensuring that all your photo editing needs such as removal of color casts, correction of distorted perspectives, portrait enhancement work and visualization of 360 degrees virtual tours are carried out to perfection.

Image editing is challenging work since even a small change in the concept can influence the ultimate outcome in multiple ways. Make a decision to outsource your photo editing projects to Flatworld Solutions and gain the best possible image modification process that can work wonders for your pictures.

Get started with any of the following photo editing services:

• Real Estate Image Post Processing
• Image Editing Services
• Image Enhancement Services

• Photo Restoration Services
• Photo Manipulation Services
• Raw Image Conversion Services

• Photo Clipping Services
• Portrait Services
• Panorama Map Services

Employing someone to transcribe notes on a full time basis can work out to be very expensive and time-consuming. Flatworld Solutions offers you a much faster and cheaper solution to transcribe your conferences, interviews, focus groups, seminars, meetings, lectures, legal depositions, etc. Depending on how fast you require the transcripts, it takes us about 6, 12 or 24 hours to transcribe your audio files into neat transcripts.

Our specialized transcription teams are experienced at transcribing voice files belonging to various industries like PR companies, publishing houses, law firms and academic institutions. All files to be transcribed go through our tested Quality Assurance process, thereby ensuring that you get 100% accurate and error-free transcripts.

Flatworld Solutions also has the capacity to transcribe from a variety of file formats, including DSS, MP3, WAV, MP4 or MPEG4. We also give you the option of sending your files over FTP, web-based or remote login process. Make use of our free trial offer and experience the results yourself.

Get started with any of the following transcription services:

• Audio/Video Transcription Services
• Bilingual Transcription Services

• Business Transcription Services
• Legal Transcription Services

• Specialized Transcription

Many creative tasks like web design, graphic design video editing, writing and advertising are very important aspects of branding and positioning for your company, but they can be time-consuming and expensive. But not having design or content updates to your website, catalogs and brochures is not an option.

The perfect solution is to outsource your writing, design and advertising requirements to an expert like Flatworld Solutions. Our creative team of writers, designers, film editors, musicians will deliver creatively executed, cost effective design solutions, and well within the deadline.

For all kinds of sales and marketing collateral, both online or offline, we can ensure that your content is able to successfully market your products/ services. Our designers can work on graphic design, cover design, artwork, illustration and even magazine layout. We also have on our team experts DTP designers who are adept at using Adobe Indesign CS2. We can handle the printing of your marketing materials, do offset/rotogravure printing and even source the paper for you.

If you need help with advertising, our creative team can help you with the entire campaign from ideas and designs to execution. We also offer other creative services like storyboarding, animation, video editing and music composition.

Get started with any of the following creative services:

• Writing Services
• Design Services

• Film Services
• Print Services

• Advertising Services

Conducting regular research and analyzing the results are vital to the growth of an organization. But conducting in-house research on a long term basis can turn out to be a prolonged and expensive affair. A wiser option would be to offshore your research and analysis services to a high-end services company like Flatworld Solutions.

We undertake projects in various fields such as market research, financial research and pharmaceutical research. Our research and analysis specializations include SWOT, PEST, Porter Five Force, DCF, IPO, competition analysis and technical analysis. With our research team comprising of MBA’s, Post Graduates and PhD’s, using only SPSS, SAS and Microsoft Excel for research, you can to sure of qualitative results.

At Flatworld Solutions we also offer additional services such as writing of research reports, trend analysis, company profiling, perceptual mapping and key opinion leader research. Start making the right business decisions by availing of our research and analysis services.

Get started with any of the following research & analysis services:

• Market Research Services
• Pharmaceutical Research Services

• Research Reports
• Financial Research Services

• Key Opinion Leaders
• Medical Writing Services

Are you looking for ways to attract more visitors to your website? Do you wish to give your visitors a better website experience? If your answer is yes, then subscribing to a web analytics service is the key towards generating more revenue from your website. Flatworld Solutions can help you achieve a high conversion rate and increase your earnings from your website by 20% or more.

Since no two websites have the same needs, our web analysts will firstly analyze relevant data and find out how your visitors interact on your site. Later appropriate web analytics software including, Google Analytics, Web Trends, Lyris HQ Web Analytics (formerly Click Tracks), Unica’s Net insight, IndexTools, WebSideStory’s HBX Analytics and Omniture’s Site Catalyst are set up on your site. We also build customized web analytics software to meet any special needs that you may encounter.

At Flatworld Solutions we ensure that you are provided with regular reports and dashboards containing significant information. Outsource your web analytics services to us and see a marked improvement in your business results.

Get started with any of the following web analytics services:

• Reporting & Analytics Services
• Dashboard Creation Services
• Campaign Analytics Services

• Custom Web Analytics Software
• Google Analytics Services
• Software Setup

• Search Engine Marketing Services

Do you feel that you are always running short on time? Is there a lack of professional expertise in your business that is holding back your profits? In today's fast-evolving business scenario, where time equals to money, using the services of a virtual assistant will increase the overall productivity of your business.

Flatworld Solutions provides fully trained virtual assistants capable of managing varied tasks such as call answering, correspondence management, data entry, event planning, Internet research, appointment scheduling, etc. Our virtual assistants are able to handle any given administrative task in a time-efficient manner, helping you to concentrate on other core business goals.

Hiring a professional virtual assistant is also an efficient way to streamline your budget. Opting for virtual assistant services will help you reduce your payroll and other expenses since a virtual assistant works out to be less expensive than a full time employee. Check out our virtual assistant services right now!

Get started with any of the following virtual assistant services:

• Call Answering Services
• Correspondence Management Services

• Appointment Scheduling Services
• Data Entry Tasks

• Event Planning Services
• Internet Research Services

Customs brokerage companies help clients deal with complex documentation that is involved in customs formalities. At Flatworld Solutions, we offer time-bound and accurate B3 form building services to the Canadian customs-brokerage industry.

Using our state-of-the art facility, we help customs brokers to process ACROSS entries and CADEX transactions to Canada Customs. To obtain high accuracy levels and fast processing time, our data processing team uses a dual monitor interface to enter all required ACROSS information for submission to CBSA. We also provide additional data generation services like collating information from multiple document sources required by CBSA, applying for HS classification, calculating VFD and obtaining and keying in OGD information.

Confidentiality and data privacy is very important to us and we make sure that we sign legally bound Non Disclosure Agreements (NDAs) and Service Level Agreements (SLAs) with each customer. Outsource your customs brokerage services to Flatworld Solutions and maintain a competitive edge over your competitors.

Get started with any of the following customs brokerage services:

• B3 Form Building Process
• Associate Member of CSCB

• NAFTA certificate verification
• Harmonized System Classification

• Additional Services

If your answer is yes, then you have come to the right place. At Flatworld Solutions, we provide translation of websites, e-mails, documents, advertisements, marketing material and other business information into German, French, Spanish or any other language of your choice.

Our expert translators are adept at translating your content into foreign languages that suit the cultural, technical and linguistic needs of the target market. They also give prime importance to language clarity making sure that you will not be misunderstood.

We, at Flatworld Solutions, make sure that your entire translation needs are met by offering additional services such as document translation services, technical translation services, medical translation services and interpretation translation services. Opting to use our translation services will help you get rid of any language barrier that you may encounter.

Get started with any of the following translation services:

• Spanish Translation Services

• French Translation Services

• German Translation Services

Logistics services are integral to any company since it deals with the managing and controlling of the flow of services, goods, resources and information from the supplier to the end-user. Flatworld Solutions offer comprehensive logistics services that can help you minimize your costs while improving your customer relations.

Our well-researched five-step logistics process involves Sourcing/ Procurement, Sourcing/Transportation, Warehousing, Order Processing and Customer Services. This process is to ensure that we find the most suitable carrier, at the best price, all the while making sure that your billing process is accurate and your goods are delivered on time.

With the help of Logistics Management Automation (LMA) software, we provide customized logistics support including Transaction Processing, Bill of Lading Generation, CRM Services, Freight Payment Processing, Pre/Post Audit Services, Data Processing and Business Intelligence Services. Additionally, we also offer specialized logistics trucking services. Use Flatworld Solutions as your logistics outsourcing partner and experience a profound increase in your revenue.

Get started with any of the following logistics services:

• Electronic Bill Lading
• Customer Relationship Management

• Freight bill processing and payment
• Freight Bill Pre-Audit

• Freight Bill Post-Audit

Are you tired of the aggressive competition you face in the mortgage business? Do you wish to find an effective way to stay ahead of your competitors? We have an efficient and affordable solution for you. Choose Flatworld Solutions, and quicker payments, shorter closing cycles, increase in closed loans, improved borrower satisfaction and adherence to HMDA requirements are just some of the benefits that you will gain.

With us as your outsourcing partner you gain access to an extensive range of mortgage solutions such as lead generation, loan processing, loan acquisition, mortgage verification services, mortgage processing, payment collection, mortgage servicing, etc. Our experienced mortgage processing teams follow a five-step process (Acquisition> Verification> Processing> Collections> Servicing) that ensure error-free services with quick turn around time.

Data privacy and security is of key importance to us and we offer stringent security measures to ensure the complete privacy of your data. Choose us as your outsourcing partner and get ahead of your competition.

Get started with any of the following mortgage services:

• Mortgage Loan Processing
• Mortgage Underwriting Services
• Mortgage Closing Services

• Mortgage Title Services
• Mortgage Post-Closing Services
• Mortgage Appraisal Services

Every corporate entity has to deal with large amounts of record keeping and documentation for various legal processes. Rather than setting up an in-house legal department in your company, you can outsource these non-core services. Flatworld Solutions provides high quality, low cost services like legal drafting, analysis and research to legal firms.

Flatworld Solutions has an experienced team of legal experts who can help you with summarizing deposition transcripts, drafting memoranda, reviewing documents and contracts, patent services, preparing briefs and trials and conducting legal research and writing. Get all the advantages of a legal firm at a cost savings of almost 50%.

The legal services team at Flatworld Solutions has the capability to handle large volumes of work under tight deadlines. Our areas of specialization include civil pleading forms / documents and legal research. With our in-depth knowledge of the rules of civil procedure and the rules of your local court, we are the ideal Legal Process Outsourcing (LPO) partner.

Get started with any of the following legal services:

• Law Office Management
• Legal Drafting & Analysis

• Legal Document Review & Management

• Litigation Support Services

IT Staffing/ IT Outsourcing Services allow you to easily scale operations up and down without worrying about hiring, training or infrastructure. Working with a great team of professionals will help you reach your goals. Availing Staff Augmentation services from qualified professionals like Flatworld Solutions will help you stay ahead of your completion.

Hire competent professionals for Software, Internet Marketing or design services from Flatworld Solutions a full-time basis. Avail IT Staffing or Staff Augmentation services from Flatworld to ensure that you have the right people working on your project! Our pool professionals are qualified, experienced and proficient in a host of domains:

Hire qualified resources, avail IT Staffing Services from us. Get IT professionals who are qualified and experienced with relevant expertise.

Get IT Staffing Services for the following tasks:

• LAMP Applications
• Java Applications

• Microsoft Applications
• SEO and SEM

• Graphic Design Services

Is your REO department struggling to meet deadlines? Is your cash flow getting affected? Focus on your core business while we work on back-end processes that will help you reduce recovery time and get faster reimbursements. Flatworld Solutions can provide you with all the expertise you need to save time and money by taking on all the support tasks for REO services.

Our team has many years of expertise in providing specialized REO solutions including REO Reimbursement Services, REO Valuation Services, REO Administrative Services and a host of customized REO solutions to fit your organization.

With a decade of experience in providing business process solutions and an REO process created and backed by REO brokers, we provide the REO solutions that REO brokers need. Our expert team works with REO brokers, banks and lending institutions across the US. We know the process and formats used by each of the banks and ensure that your REO process is completed efficiently.

Get started with any of the following REO Services:

• REO Reimbursement Services
• REO Valuation Services

• REO Administrative Services
• Customized REO Solutions

The primary purpose of outsourcing is to improve a company’s core competencies by using a specialized and cost-efficient third party vendor to perform other non-core functions. Cost-effectiveness then becomes a strategic tool that can be used to add to the company’s resource pool.

We, at Flatworld Solutions, offer a wide range of non-core services that will help you gain more time, money and resources. Services such as internet marketing, business incorporation, FTE services, event registration and search engine marketing, when outsourced, will leave you with more time to focus on important business issues. Our customized HR services such as payroll and e-learning can help you make substantial savings on manpower and operating costs.

When you choose to outsource your non-core services to us, you can be assured of fast and error-free completion of large volumes of work, delivered to you within the stipulated time period. Sign up for a free trial for any of our additional services before you make the decision to partner with us.

Get started with any of the following additional services:

• HR Services
• Business Incorporation Services
• Curriculum Development Services

• Event Registration Services
• Internet Marketing Services
• Internet Publishing Services

• Specialty Writing Services
• Translation Services
• Visual Communication Services