Outsource Collection Analytics Services

Collection Analytics Services

We help companies harness the power of big data and machine learning to transform collections operations and improve their efficiency at optimum cost

Are you looking for ways to secure your financial transactions and optimize the collection decisions to ensure overall success and protection from financial crises? The need for innovating effective collection strategies becomes even more critical if you are in a money lending business or if your company deals with financial investments, delinquencies, and collection. With the economic slowdown, changing industry dynamics, and stringent regulatory policies, the pay-back behavior of customers is quickly changing. This is negatively impacting businesses due to a steady increase in late payments, defaults, inconsistent cash flows, and write-offs.

At Flatworld Solutions, we are the leading collection analytics service providing company in India. We provide comprehensive collection analytics services to help our clients understand the delinquency and pay-back behavior of their customers and design effective strategies to transform collections and improve recovery rates.

Collection Analytics Services We Offer

Being one of the pioneers in providing predictive collection analytics services, we have helped thousands of businesses boost their debt collection rate. Our business analytics experts use the most innovative collection analytics techniques and strategies to help you decipher your customer pay-back trends and make smart decisions to improve your collections. Our extensive range of collection analytics services include -

  1. Data Collection

    Data Collection

    We use various proactive data collection techniques to collect relevant data from multiple sources and then stack them into different segments based on the type and reason for delinquency for appropriate and deferential treatment.

  2. Quality Analysis

    Quality Analysis

    Our experts thoroughly clean the data to remove all types of redundancies for accurate analysis and results.

  3. Pattern Recognition

    Pattern Recognition

    After carefully studying the delinquency pattern from the collected data, our team of expert analysts will recognize possible patterns in the data and draw important conclusions, which can be used to make key business decisions.

  4. Predictive Analysis

    Predictive Analytics

    We help companies make smart predictive analysis from collected data and patterns for informed decisions - better customer targeting, effective resource allocation, improved customer service, and enhanced collection efforts.

  5. Trend Analysis

    Trend Analytics

    Using advanced analytical tools, we help companies identify key economic and financial trends in the market to prepare them for any upcoming changes or market crises and design innovative techniques to help them achieve their collection goals.

Benefits of Our Collection Analytics Services

Our collection analytics services have various far-reaching benefits on the financial health of your business. These include -

  • Increased visibility of your current and potential customers based on their pay-off history
  • Accurate prediction of low-risk and high-risk customers based on their delinquency scores
  • Efficient allocation of resources for improved recovery rates
  • Better customer targeting and engagement
  • Improved service line deliveries
  • Reduced bad debt write-offs
  • Enhanced business insight and profitability

Collection Analytics Process at Flatworld Solutions

Our collection analytics offerings are geared to provide our customers with critical insights about their business, high and low risk segment clients, their financial health and delinquency patterns. We provide integrated solutions and end-to-end services to all our customers. Our solutions span from pre-collection stage to final recovery to minimize losses and capitalize on areas of opportunity. We follow a rigorous process for effective analysis and decisions. It includes -

Data Preparation  

01. Data Preparation

Recording data from multiple sources to identify delinquent customers

Customer Segmentation  

02. Customer Segmentation

Segmenting customers based on their delinquency

Customer Targeting  

03. Customer Targeting

Strengthening engagement with customers and efficiently allocating resources to ensure better outcomes

Process Automation  

04. Process Automation

Automating collection activities to reduce company overhead costs

Workflow Management  

05. Workflow Management

Creating optimum strategies (phone call/e-mail/SMS/voice mail) to reach out to delinquent customers

Verticals/Industries We Cater To

At Flatworld Solutions, we have more than 20 years of experience in providing collection analytics services to our global clients. Our rich hands-on experience and professional team of business analytics experts make us one of the preferred business partners for many clients. Our customers span from across the industry verticals, including -

HealthcareHealthcare Providers
Real EstateReal Estate
Utility Service ProvidersUtility Service Providers

Other Services You Can Benefit From

Why Should You Outsource Collection Analytics Services to Flatworld Solutions?

At FWS, we are one of the leading collection analytics service providers based out of India. We have more than 20 years of experience in providing integrated business analytics services to a large number of clients, helping them transform their business processes and gain deeper, precise knowledge about their customers and their purchase behavior. We are powered by a team of expert business analysts who use the power of big data to identify high and low-risk customers and identify their delinquency behavior to improve collection and prevent loses. Outsource collection analytics services to us and enjoy -

  • ISO Certified Collection Analytics Services Provider

    Flatworld Solutions is an ISO 9001:2015 accredited collection analytics services provider. Our solutions meet industry standards and comply with quality regulations.

  • Complete Data Security

    We use the best encryption tools to keep your business data and other crucial information secure and highly private. All your business data stays protected with us through strong non-disclosure agreements and workstation data security policies. Our compliance with the ISO/IEC 27001:2022 standards will leave you feeling confident about our data management policies.

  • High-quality Collection Analytics Services

    The collection analytics services we offer are checked for quality compliance. The data will be reverified before it is sent to our clients.

  • Scalable Services

    The collection analytics services can be scaled to perfection. Whether you prefer to scale up or down, we make it easier for you.

  • Quick Turnaround Time

    Our multiple delivery centers ensure the fastest delivery of all our projects. While doing so, we ensure the best solutions that undergo rigorous levels of testing for accurate results.

  • Affordable Analytics Services

    We understand every business is different and so are its financial needs. That's why, to help our customers meet their unique needs and requirement, we provide customized collection analytics services that are not just tailored to your specific requirements but are highly affordable too.

  • SPOC

    Get access to a dedicated point of contact during the contract to get timely support. We will provide personalized support through our point of contact.

  • Instant Access to Industry-leading Experts and Business Analysts

    We are backed by an expert team of business analysts who have rich experience in helping organizations achieve their collection goals. Our skilled professionals know how to exactly decipher data trends to improve your business model and make smart decisions with your collections.

  • Powerful Infrastructure

    Our professionals have access to the best technology, analytics software, and security configurations that will facilitate in delivering data that accurate and robust for your business. Our infrastructure is advanced and in sync with the latest upgrades.

  • Round-the-clock Support

    Our customer care executives are always available 24/7 to provide you constant support and service. No holidays and absolutely no week-offs!

Client Success Stories

FWS Provided Sophisticated Chart Extraction Services to a Risk Adjustment Firm

FWS Provided Sophisticated Chart Extraction Services to a Risk Adjustment Firm

A leading healthcare risk adjustment firm was looking for a reliable and experienced provider who could use robotic process automation to perform data extraction from charts. Our team provided highly accurate services to the client within a quick turnaround time.

Read more
FWS Helped a South Africa-based Automobile Firm With Digital Transformation Services

FWS Helped a South Africa-based Automobile Firm With Digital Transformation Services

A leading automobile company in South Africa was looking for a competent partner who could further their digital transformation journey by leveraging robotic process automation (RPA). Our team helped the client with cost-effective services.

Read more

Outsource Collection Analytics Services to Flatworld Solutions - Analytics Services Experts

Want to prepare your customer database through analysis and research? Outsource collection analytics service to us and draw important conclusions about your collection process. With hands-on experience in all data analytics techniques and statistical procedures, we help companies make smart decisions about their customers, collections, and business processes. With meticulous attention to detail, we help extract and interpret big data that are of high quality and helps you exactly meet your business needs.

So, get in touch with us. Let us know your requirements and we'll get back to you with a customized service plan that works just for you.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000