Services for Insurance Carriers

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The insurance business is under extreme strain owing to intense competition, fickle customer loyalty, and stringent regulatory practices. This has resulted in an increased amount of pressure on insurance companies to change and streamline their business models and improve process efficiencies. Many industry leaders are therefore increasingly turning to insurance process outsourcing to help them streamline their cost base and increase operational efficiency.

Specialized Services for Licensed Insurance Carriers

At Flatworld Solutions, our insurance services are customized to suit diverse business requirements. We understand that different insurance carriers require different solutions based on current circumstances and operational objectives, and we adapt our services to suit the same.

Our experienced teams of insurance professionals have been handling the following services for global insurance providers -

  1. New Business Setup

    Our insurance back-office experts can help in improving your new business set up operations quickly and efficiently. Whether it is setting up a new customer or receiving quote requests from various agencies and then entering them into the quoting tool, we take care of all the important procedures.

  2. Policy Issuance

    We can help your company save valuable time by preparing insurance policies in accordance with the details submitted by your clients and sending the findings to the underwriters, in case of discrepancies. The inputs provided by the underwriters are then used by our insurance professionals to generate the final policy document, after verifying customer and policy details.

  3. Policy Administration, Maintenance and Servicing

    Our distinctive approach to policy servicing helps our clients offer best-in-class services to their customers and retain them in the long run. Our professionals receive adjustment requests from customers, analyze the change request to determine its impact on the premium, update the policy details and finally issue fresh insurance certificates when required.

  4. Loss Run Processing

    Loss run reports, comprising the history of claims made on a commercial insurance carrier is a valuable tool for any insurance provider. We have teams dedicated to the processing of loss run reports. From sending loss run requests to other insurers, analyzing them and preparing the claims report, to dispatching the claims reports to underwriters, we make sure the whole process is quick and uncomplicated.

  5. Claims Management

    Claims by customers need to be settled properly and promptly. As a result, processing claims carefully becomes a complex and expensive process. Our insurance experts offer a hands-on approach to claims processing including first response units for claims, thorough investigation to avoid fraudulent claims, and proactive management of customer information. Therefore, they can ensure that the claim is covered under the policy by verifying all liabilities and damages.

  6. Renewals Processing

    At Flatworld, our professionals help you to effectively plan and manage policy renewals by keeping a track of all renewals and sending prompt renewal reminders. They also coordinate with the agencies to receive new renewal requests on your behalf and ensure that any adjustments to the policy are taken into account before revising the premium. This means you can focus on providing more competitive prices to your customers at the time of renewal.

  7. Billing and Accounts Receivable

    Our insurance billing experts help our clients simplify their billing process. This ensures complete accuracy and timely delivery of all invoices, regular follow-up for timely collection of payments and recording them correctly, maintaining archives as per the request of the client, and generating accurate financial reports for the top management. This in turn leads to significantly lower administrative costs and improved cash flow for first-party insurance companies.

  8. Life Annuity Insurance Claims Management

    Our life insurance claims management services help examiners and insurers to better focus on the claimants' needs while streamlining the entire process flow across the company. Our services include life insurance sales and service, policy administration for life insurance, life insurance premiums and billing management, actuarial research and analytics for life insurance, and life insurance consulting services, among others.

  9. Insurance Claims Management for Property and Casualty

    Our responsive approach to insurance claims management helps carriers streamline their process and benefit significantly from our end-to-end modular offerings that provide a smarter claims approach. Our services include FNOL and fast-tracking claims services, Triage analytics for better property claims segmentation, content and inventory services, managed repairs services, and fraud analytics services, among others.

  10. Underwriting for Property Casualty Insurance

    If you are looking for professional underwriters who can provide property and casualty insurance underwriting services timely at affordable rates, get in touch with us.

  11. Life Annuity Insurance Underwriting Services

    Outsource2india’s underwriters evaluate insurers’ lifestyle, medical history, & life expectancy to determine when they would need retirement income after buying life annuity insurance, to provide you with the best possible results.

  12. ACORD Forms Processing Services

    Flatworld Solutions provides comprehensive and high-quality ACORD forms processing services to a wide variety of insurance carriers. With our ACORD forms processing services, you can free up time spent on back-office tasks and use it to pursue other profitable avenues for business growth.

  13. CAQH Profile Services for Insurance Credentialing

    Flatworld Solutions offers comprehensive CAQH profile services for insurance credentialing to help you leverage all the benefits of CAQH. Some of the key benefits of registering with CAQH are increased visibility, a streamlined credentialing process, and an indication that you have a proactive and well-organized business, with the most significant benefit being not having to deal with the frustration of endless administrative operations.

  14. Insurance Credentialing Services

    We have over 18 years of experience in assisting providers and medical professionals get credentialed with carriers on time. Over the years we have established relationships with the major health care carriers and so thoroughly understand their enrolment process. We also complete the credentialing process within very quick turnaround times.

  15. Public Policy Engagement Services

    We have over 18 years of experience in facilitating public policy engagement for businesses, NGOs, academics, and sports bodies, among others. etc. We are well versed in tactics such as advocating through media, educating supporters and opponents, mobilizing people, and lobbying to ensure that your audience pays you the attention you seek.

Insurance Software we use

Vertafore Nexsure Aspire InsurancePro HawkSoft Agency Matrix Applied Agency Management Newton Agency Solution Agency Systems Insly SEMCAT A1 Tracker Jenesis Agent & Broker Software (ABS) SIBRO 1app - C2MS Insurance Software AgencyIntel QQCatalyst Intuit QuickBooks LoanAssistant Sage BytePro CheckMark MultiLedger Lending Pro Software Calyx Software Encompass360 Mortgage Lens EverString Infer RADIUS Board Statistica Decisioning Platform SAS Advanced Analytics IBM SPSS HALO Analytics

Insurance Process Outsourcing Customers We Serve

At Flatworld Solutions, our insurance outsourcing solutions are built on our experience and innate knowledge of handling various insurance services for our global clients. For a licensed insurance carrier, outsourcing insurance services is the best way to save time, minimize expenses and increase profits. This in turn can give them an edge in the rapidly growing and highly competitive insurance industry.

We understand the pain points that a multitude of global carriers face on a day-to-day basis. We assist our esteemed clientele comprising leading Insurance carriers by handling issues of diminishing customer loyalty, dwindling margins, product commoditization, shrinking premium growth, price sensitivity, and frequent regulatory changes.

We have over 18 years of experience in meeting the requirements of our clients belonging to the insurance industry. We have provided tailored insurance services for varied clients such as -

  • Claims processing companies
  • Third-party administrators (TPA)
  • Property insurance carriers
  • Casualty insurance carriers
  • Commercial insurance carriers
  • Life insurers
  • Annuity insurers
  • Insurance administrators
  • Health insurers
  • Reinsurers
  • Title insurers

The Flatworld Advantage

We strive to offer the best solution for your insurance outsourcing needs at a very competitive price. Outsourcing to Flatworld Solutions provides the following benefits -

  • Experienced and trained insurance professionals
  • Quick processing time with 24/7 insurance processing services and support
  • Reduced overhead costs
  • Extra time and resources to focus on core business activities
  • Significant increase in profits
  • Guaranteed security & privacy of Information

Outsource Insurance Services Now!

At Flatworld, we are dedicated to giving you the best insurance back-office services. We have an in-house team of professionals experienced in different verticals of the insurance value chain, such as Property and Casualty, Life, Health, Annuity, etc.

Contact us to find out how we can leverage our in-depth knowledge of the insurance sector with the ability to offer low-cost, fast, flexible, and scalable solutions.

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Flatworld Solutions Pvt. Ltd.

No.6, Banaswadi Main Road, Dodda Banaswadi,
Bangalore - 560 043

#81, Survey No.11, Indraprastha, Gubbi Cross, Kothanur P.O., Hennur Bagalur Main Road,
Bangalore - 560 077

Corporate Court, #15, Infantry Road,
Bangalore - 560 001

Flatworld Mortgage Pvt. Ltd.

No.744, 15th Cross, 24th Main, J P Nagar 6th Phase, Bangalore - 560 078


Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540

Flatworld Mortgage LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540

135 Camino Dorado, Suite 7, Napa, CA 94588.


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000