CALL CENTER SERVICES
Call Center Services

CALL CENTER SERVICES

15+

years of
experience

2500+

member
strong team

11200+

happy
customers

15+

delivery
centers

Call Center Solutions

In this age of personalization and self-help kiosks, more than 90% of businesses feel the need to update infrastructure to meet heightened customer support expectations. The big question is how to deliver seamless call center customer services at reduced costs. Small businesses must consider budget constraints before installing an in-house setup. Despite having the resources, large companies and MNCs need the support for additional support to deal with several calls. The best way is to outsource call center services to a reliable service provider.

Contact Center Services

Use our contact center services and deep customer analytics to leverage every up-selling and cross-selling opportunity.

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Inbound Call Center Services

Hire professionals for real-time tech support, query resolution, and more from our company. Our professionals will provide the best services.

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Outbound Call Center Services

Improve outbound call center efficiency to gain better customer insights, increased customer retention, and reduce operational costs.

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Telemarketing Services

Our telemarketing services provide the most interactive and personal sale services and create instant rapport with your customers.

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Virtual Assistant Services

Our virtual assistants come with unique skills and specializations. We help you create a healthier and more flexible work environment.

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Call Center Monitoring Services

We enhance your call center performance and increase the first contact resolution rate by closely monitoring each call quality.

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Lead Generation Services

We enable you to convert high-potential leads into high-value customers. Our agents employ the best methods to acquire new customers, thus providing an opportunity to expand your brand.

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Customer Support Services

We secure long-term customer relationships for your business by answering questions and resolving queries quickly and effectively.

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Real Estate Cold Calling Services

Call your prospects professionally and leave a good impression by choosing our cold calling services for the real estate industry.

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Looking for a call center solution for the NEXT CENTURY?

Hire a SUPER-AGENT for your call center !

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Try our Call Center Pricing Calculator!

pdf Call Center Brochure Download

What We Do in Call Center

What We Do in Call Center

Call Center Data Security

Call Center Data Security

Why Outsource Call Center Services to Flatworld Solutions?

We have rich experience in providing call center customer services to global clients. Our agents recommend cost-effective ways to generate new leads, answer customer queries, and help customers solve technical problems. Partner with us now to leverage the following benefits -

  • Quality Monitoring Our services cross several rounds of scrutiny and quality check before reaching you. We monitor each call and analyze them to improve our contact center services. Also, we conduct extensive internal training to maintain quality.
  • State-of-the-art infrastructure We offer call center services from the Philippines, India, and 10+ other global locations. Each of our offices is equipped with state-of-the-art infrastructure. We leverage the latest tools and software to deliver impeccable outcomes.
  • Operational Transparency We allocate dedicated project managers to our clients who keep you updated about project progresses and timelines in real-time. When it comes to pricing too, we offer absolute transparency. So, you can forget about hidden costs or ambiguous terms and conditions while outsourcing call center services to us.  
  • Complete Data Security We leverage the best security services to ensure absolute data security for our clients. Also, we sign NDA agreements that bind us legally to protect the integrity of your enterprise data. We do not divulge any information to any third party without prior consent.
  • Low-Cost Advantage Our solutions are cost-effective and strategically priced to help provide custom solutions to clients without budget constraints. We offer flexible pricing models and customized quotations to ensure that all businesses can benefit from our solutions.

INDUSTRIES WE CATER TO

  • Aerospace
  • Agriculture
  • Automotive
  • Customs Brokerage
  • Defense
  • Energy
  • Education
  • Entertainment
  • Finance
  • Food
  • Healthcare
  • Hospitality
  • Information Technology
  • Logistics
  • Manufacturing
  • Multimedia
  • Public Sector
  • Pharmaceutical
  • Retail & eCommerce
  • Telecommunications
  • Insurance
  • Legal
  • Real Estate

Client Testimonials

Call Center Customer Testimonial - Imaginarium Solutions Pvt Ltd - Flatworld Solutions Payal Doshi, Head - Marketing and Communications,
Imaginarium Solutions Pvt Ltd
Call Center Customer Testimonial - Di Develop Inc - Flatword Solutions Denis Lysenko, CEO,
Di Develop Inc
More Testimonials

Outsource Call Center Services to Flatworld Solutions

We understand that satisfied customers form the core of any great business. Our services help you reach out to your customers 24/7. We professionally handle their queries and resolve any issues quickly. Outsource call center services to us and leverage the following advantages -

  • Our team comprises talented and multi-lingual contact center agents trained to handle clients from diverse cultures and regions.

  • We provide 800 answering services, IVR services, virtual receptionist services, and more.

  • We are committed to working as your partners to help you realize your business goals.

  • We believe in total transparency and allow our customers to make informed business decisions.

If you have any queries regarding call center services in India and want to know how to start, reach out to our experts anytime.

Contact Us

Our Global Offices & Delivery Centers

Flatworld Solution's Global Offices and Delivery Centers

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INDIA

Flatworld Solutions Pvt. Ltd.

No.6, Banaswadi Main Road, Dodda Banaswadi,
Bangalore - 560 043


#81, Survey No.11, Indraprastha, Gubbi Cross, Kothanur P.O., Hennur Bagalur Main Road,
Bangalore - 560 077


Corporate Court, #15, Infantry Road,
Bangalore - 560 001


Flatworld Mortgage Pvt. Ltd.

No.744, 15th Cross, 24th Main, J P Nagar 6th Phase, Bangalore - 560 078

USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Flatworld Mortgage LLC

116 Village Blvd, Suite 220, Princeton, NJ 08540


135 Camino Dorado, Suite 7, Napa, CA 94588.

PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000


KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

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24 hours. That's all it will take you to figure out the cost benefits of outsourcing!

We respect your privacy. Read our Policy.