Flatworld Developed a Web Portal for the World's Largest Logistics Company
The client is the world's largest transportation and logistics company. Founded in the year 1907, the company has grown to be a multi-billion-dollar company over the years. They manage the flow of information, goods, and funds in over 200 countries and regions across the globe on a daily basis. They are one of the most trusted and recognized brands in the package delivery industry.
The client was looking for a reliable web portal development service provider, who could develop a user-friendly web portal. They were looking for a portal with a chat application which they could use to sell their services. They also wanted to provide the client with an option to pay by cash for the service and the time of pick up.
Our team of software developers had to face several challenges while implementing the project for our client. Some of them include -
The chat option was a new initiative that the client was looking to dive into to sell their services to their customers
They were looking for a solution which would be unique and be user-friendly for the customer as they had already had tried several solutions available in the market
After carefully analyzing the requirements of the client and the various challenges involved in the project, our team of web portal developers devised the following solution -
We developed a web portal application which helped the chat agents to guide the customers about the service provided
There was an option for the customers to pay by cash during the time of pickup of the package
We also included the option to pay by UPI for the clients
The client was extremely delighted by the result not only in terms of the quality of the web portal but also the cost-effectiveness of the solution. The chat-based web portal helped the company to increase their customer base and to increase customer satisfaction.
Outsource Web Portal Development Services to Flatworld Solutions
Flatworld Solutions (FWS) has been a leading provider of web portal development services and a host of other custom software development to its global clientele. Having been a trusted partner and high-quality software development partner for over 15 years now, we have gained enough experience to cater to even the most complex requirements of the client. We have the capability to deliver applications incorporating the latest technologies such as artificial intelligence, machine learning, and deep learning.
If you are looking for a quick, reliable, high-quality, and cost-effective web portal development service provider, then look no further. Get in touch with us today!