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The Transcription Process at Flatworld Solutions

When you need fast and accurate transcription services at reasonable prices, consider outsourcing your transcription work to Flatworld Solutions. We are one of the world's leading providers of transcription services. Our teams of transcription specialists have years of experience in providing video, media, academic and business transcription to customers around the world.

Choose a transcription process that best suits your business needs. We offer our customers:

  • regular transcription processes
  • web-based transcription process
  • remote log in transcription process

The only difference between these processes is in the method by which the transcription files are received by us and sent back to you.

1. Regular Transcription Process

1
Files uploaded on FTP server

Files are uploaded on the FTP
2
Files are downloaded & assigned

Files are downloaded & assigned
3
Certified proof readers check for errors

Certified proof readers check for errors
4
Files emailed/ uploaded on FTP server

Files are emailed or uploaded on the FTP
  • Transcription customers upload voice files to Flatworld's secure FTP server
  • Our project manager downloads these files and assigns them to our professional transcribers
  • Certified proof-readers check and correct errors in the transcribed files
  • Transcribed files are emailed or uploaded to the secure FTP server

2. Web-based Transcription Process

1
Files are taken from web based application

Files are taken from web based application
2
Files transcribed at Flatworld/ web application

Files are transcribed at FWS / web application
3
Certified proof readers check for errors

Certified proof readers check for errors
4
Files are emailed or uploaded on the FTP

Files are emailed or uploaded on the FTP
  • We log in to our customer's web-based application, into which the audio files are loaded
  • Our project manager assigns audio files to be transcribed into text files by professional transcribers on the same web-based application, or on our systems
  • Files will go through a quality assurance process, where our certified proofreaders check for and correct errors, if any, in the transcribed files
  • Transcribed files are emailed or uploaded to a secure FTP server

3. Remote Login Transcription Process

1
Files are taken from software application

Files are taken from software application
2
Files are transcribed on the application

Files are transcribed on the application
3
Proof readers check errors at every 30 min

Proof readers check errors at every 30 min
4
Files are submitted to the application

Files are submitted to the application
  • We remotely log in and access the audio files from our customer's software application
  • Our project manager assigns audio files to be transcribed into text files by professional transcribers using the same parent software application
  • Files will go through a quality assurance process, where our certified proofreaders check for and correct errors in the transcribed files at 30 minute intervals
  • The transcribed files are then submitted on to the same parent software application

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