The Transcription Process at Flatworld Solutions

Does your organization require fast and accurate transcription services at a cost-effective price? If these are your requirements, then you have come to the right place. Flatworld Solutions is one of the world’s leading providers of transcription and has years of experience in providing a wide range of specialized transcription services to customers around the world. Choose Flatworld Solutions as your transcription partner and take your pick from audio, video, media, academic or business transcription.

Choosing us as your transcription partner gives you the advantage of selecting a transcription process that best suits your business needs. We offer our customers with a choice from three transcription processes, namely regular transcription processes, web based transcription process and remote log in transcription process.

1. Regular Transcription

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Files uploaded on FTP server
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Files are downloaded & assigned
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Certified proof readers check for errors
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Files emailed/ uploaded on FTP server

• The transcription customer uploads the voice files onto Flatworld’s secure FTP server
• The project manager at Flatworld will download all the files and assign the files to be transcribed to our professional transcribers
• All the files will go through a quality assurance process, where our certified proof readers will check and correct the errors in the transcribed files
• The completed files will be sent back to the customer through email or by uploading the files on to the secure FTP

2. Web-Based Transcription

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Files are taken from web based application
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Files transcribed at Flatworld/ web application
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Certified proof readers check for errors
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Files are emailed or uploaded on the FTP

• We log in to our transcription customer’s web based application, where the audio files are loaded
• Transcription professionals from Flatworld will be assigned by a project manager to transcribe the audio files into text files on the same web based application or on our systems
• The files will go through a quality assurance process, where our certified proof readers will check and correct the errors in the transcribed files
• If the files are transcribed at our office, they will be sent back to the customer through email or by uploading the files on to the secure FTP

3. Remote Login Transcription

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Files are taken from software application
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Files are transcribed on the application
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Proof readers check errors at every 30 min
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Files are submitted to the application

• We remotely log in and access the audio files from our transcription customer’s parent software application
• A project manager from Flatworld will assign the files to transcription professionals. Our transcription experts will transcribe the audio files into text on the same parent software application
• The transcribed files will go through a quality assurance process, where our certified proof readers will check and correct the errors in the transcribed files at every 30 minutes of the process, depending on the volume of work
• The transcribed files are then submitted on to the same parent software application