Call Center Services
Call center services are one of the most sought after services in today’s competitive business world. Whether you need to set up a customer support center or market your product through telemarketing services, you would need professional call center services. While setting up a call center in-house can be an expensive affair, you can always outsource your call center operations to an offshore service provider like Flatworld Solutions.
Is your business at stake because of insufficient customer support? We can bridge the gap between you and your customers with our 24x7 call center phone answering services. Start experiencing increased sales and better conversion rates along with satisfied customers. Our multi-channel call centers have real time reporting and 100% recording facilities. Whether you are a small / midsize company or a large enterprise, we can provide you with call center services such as order taking services and 800 answering services that will fit your organization's needs. With us as your vendor, you can be assured that your customers will get our undivided attention.
We are one of India's leading providers of call center outsourcing services. We have a rich experience in providing voice, e-mail / live chat support, lead generation, technical helpdesk and appointment setting services. With the use of skilled call center agents and leading technology, you can be assured of call center outsourcing services that will increase your sales. Our call center outsourcing services are a cost-effective way of generating new leads, answering customer queries or helping customers solve their technical problems. You can get all this at a fraction of your operating cost.
It is always better to outsource call center services to India as there are many benefits that Indian call centers like Flatworld Solutions offer. 24x7 support, qualified call center agents, excellent voice quality and customizable services are just a few of the advantages that a call center service India provider like Flatworld can offer. India is the most preferred call center outsourcing location because of the high quality and cost-effective services that it offers. India's policies have also made it easier for companies to outsource their work to India.
I have been working with Flatworld Solutions and I wanted to express my complete satisfaction in dealing with the Flatworld team...
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Choosing Flatworld Gives You
- Increased customer satisfaction
- Increased sales and conversion ratio
- Exceptional voice quality
- 24x7 customer support
- Upto 60% savings in costs
Why Choose Us?
Cost Advantage
Save more than 60% on operational costs by outsourcing call center services to Flatworld Solutions. Get access to high-quality offshore call center services provided by expert call center agents.
Read more about call center pricing policy...
Quality Monitoring
We pay heed to quality in everything that we do. Being ISO 9001:2000 certified, we have successfully cleared audits such as Customer Operations Performance Center (COPC) and the eServices Capability Model (eSCM).
Call Center Infrastructure
Outsource your call center operations to an EHS OSHA compliant building, which has 4 levels of power backup and 8 levels of redundancy for local connectivity.
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Operational Transparency
You can track the progress of your call center project as we have a transparent approach and process in place to provide call center services. We provide timely project updates to all our customers.
Call Center Security
We offer complete security of all call data as our process integrates all necessary security components and systems to ensure that all call data remain confidential.












