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Flatworld's Global Outsourcing Delivery Network

At Flatworld, our "Customers" come first. To effectively meet the demands of our customers, and to provide both cost-effective and high-quality services, we have set up delivery centers across the globe- in Bolivia, Kenya, India and the Philippines. Since different countries have different areas of expertise, we believe in providing our customers with services from the country that does it best.

While India is well-known for software and IT-related services, China has expertise in manufacturing and engineering. The Philippines is known for its expertise in customer support and Kenya is one of the world's leading providers of transcription services.

Map showing Flatworld offices and global delivery centers

Global Offices

Flatworld Solutions primarily works from its main office in Bangalore, India. Apart from this, Flatworld also has offices in the U.S.A and U.K. Offices and sales support in multiple locations enables us to cater to customers across the world and provide them with ongoing support.

Our Global Delivery Centers

At Flatworld Solutions, we believe in providing our customers with world-class solutions. To ensure that we utilize the competencies specific to local markets, we have delivery centers in the following locations:

Peru
Bolivia
The Philippines
India
Kenya
Paraguay
Bogota
Mexico

Peru

Flatworld Solutions has two delivery centers in Lima, Peru- located in western South America. After India, Peru is the next fastest-growing outsourcing destination. At Peru, you can get work done cost-effectively, while also getting access to the best technology, software and infrastructure.

From Peru, we provide our customers with transcription services. Customers can also get access to specialized Spanish transcription and translation services, as Spanish is the national language of Peru.

Bolivia

Bolivia is fast emerging as an outsourcing provider of technology-related work. Companies increasingly prefer to outsource their business processes to Bolivia due to its large percentage of English speakers. Other factors that have made Bolivia an ideal outsourcing partner are its competitive prices, quality services, Atlantic time zone and similarities in culture.

From Bolivia, Flatworld Solutions provides customers with Spanish support services at cost-effective prices. Flatworld has set-up a global delivery centers in Bolivia to meet the rising demand for both quality and cost-competitive Spanish call center services.

Do you need high-quality call center solutions in Spanish?
Leverage the power of Flatworld's global delivery center in Bolivia. Contact us now.

The Philippines

The Philippines has expertise in providing animation services, call center and financial services, amongst others. It has emerged as a preferred outsourcing destination due to its cost-effectiveness. Qualified professionals, high-end technology and infrastructure have made the Philippines an ideal outsourcing destination.

From the Philippines, Flatworld offers graphic design services, conceptual design services, 3D presentation services, photo rendering services, animation services and multimedia services, to name a few.

India

India is the world's most preferred outsourcing destination, and will remain so for the foreseeable future. India's expertise lies in IT and ITES-related services, though it is also proficient in a wide range of services. The time zone difference between India and the US enables customers to get services done with a faster turnaround time.

Domain expertise, faster TAT, lower costs and high-end technology are just a few of the many reasons why India is a leading outsourcing provider. From India, Flatworld offers call center services, software services, data entry services, research and analytics services and photo editing services, to name a few.

Kenya

Kenya is the world's hottest destination for transcription services. The country has skilled English-speaking professionals who are trained in the field of transcription. Kenya uses the latest transcription software and technology to provide customers with accurate transcription services.

From Kenya, Flatworld offers a host of transcription services. Our delivery center in Kenya offers specialized transcription services such as business transcription, academic transcription, toll-free transcription, legal transcription, media transcription and video transcription services amongst others.

Paraguay

Flatworld Solutions provides global customers with expert customer support, data processing and software solutions from its delivery centers in Asuncion, Paraguay. This country is situated in South America and is close to Bolivia.

Paraguay has a large pool of educated resources that have expertise in software development, data processing and contact center services. Flatworld Solutions has been using the experienced professionals of Paraguay to provide customers with inbound support, outbound support, appointment setting, forms/data/survey processing and software development.

Flatworld's Global Outsourcing Delivery Model

Flatworld Solutions is a multidimensional company positioned to offer its customers the strategic advantage of multi-locational outsourcing. With reliable, well-established partners located in India, South East Asia and South America, Flatworld offers a spectrum of quality services and specialized skills that our customers can leverage to their benefit. We currently have delivery centers across the world, each with its own specialized focus and domain expertise.

Services Offered by Flatworld Solutions

Find out more about the Flatworld Management Team, our recruitment process and the interview with our CEO Jacob Williams.